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  • CiviCRM Community Forums (archive) »
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  • Using CiviCRM (Moderator: Dave Greenberg) »
  • Email function doesn't work
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Author Topic: Email function doesn't work  (Read 1062 times)

mmann678

  • Guest
Email function doesn't work
October 29, 2009, 05:50:56 pm
So my install of CiviCRM version 2.2.9 on Joomla works fine except when I try to send an email. Does anyone know which direction I should take in approaching this problem. Here's the error I get when I try to send an email:



unrecoverable error
    Sorry. A non-recoverable error has occurred.

    Array

    DB Error: no database selected

    Database Error Code: MySQL server has gone away, 2006

    Return to home page.

Error Details:

Array
(
    [callback] => Array
        (
           
  • => CRM_Core_Error
  • [1] => handle
            )

       
Code: [Select]
=> -14
    [message] => DB Error: no database selected
    [mode] => 16
    [debug_info] => SELECT *
 FROM civicrm_contact
 
 WHERE (  civicrm_contact.id = 4090 ) 
 
 
 
 [nativecode=2006 ** MySQL server has gone away]
    [type] => DB_Error
    [user_info] => SELECT *
 FROM civicrm_contact
 
 WHERE (  civicrm_contact.id = 4090 ) 
 
 
 
 [nativecode=2006 ** MySQL server has gone away]
    [to_string] => [db_error: message="DB Error: no database selected" code=-14 mode=callback callback=CRM_Core_Error::handle prefix="" info="SELECT *
 FROM civicrm_contact
 
 WHERE (  civicrm_contact.id = 4090 ) 
 
 
 
 [nativecode=2006 ** MySQL server has gone away]"]
)

unrecoverable error
    Sorry. A non-recoverable error has occurred.

    Array

    not connected

    Database Error Code: MySQL server has gone away, 2006

    Return to home page.

Error Details:

Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] =>
    [message] => not connected
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="not connected" code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)

[/code]

Donald Lobo

  • Administrator
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  • PHP version: 5.4.x
Re: Email function doesn't work
October 29, 2009, 06:09:50 pm

might want to check some posts here:

http://www.google.com/search?q=mysql+error+2006&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

please report back on what the solution was

thanx

lobo
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mmann678

  • Guest
Re: Email function doesn't work
October 29, 2009, 07:23:44 pm
Thanks for the direction.

I had to bump up my php memory limit and adjust some of the SMTP settings. Thanks!

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  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM (Moderator: Dave Greenberg) »
  • Email function doesn't work

This forum was archived on 2017-11-26.