CiviCRM Community Forums (archive)

Fortunately I was producing maps by Region - so I knew mapping was working fine - except one Region failed to work.

If you have failures with Google Maps for 'Map Contacts' from More Actions after Advanced Search here are some suggestions.

Try the mapping with a smaller search result - if it works - there is likely to be one or more record which have mapped but which may have characters in that some part of the mapping process doesn't like.

In our case, trial and error by halving, and halving again, and halving again on the results that 'failed' narrowed it down to the culprit - which had inverted commas/quote marks in the field - ie the field read as follows - "xxxx"

dropping out the " made everything work

seems odd since it the API delivers back the GeoCode - but obviously when these fields are thrown at the 'generate map' code, it fails with the " character

Maybe this can be fixed in the code - otherwise, the above, or possibly a search " in the address fields might make you smile  

Glad it helped - and of course even more so that others have put in the time to get the google mapping set up working at all :-)

Good to know searching found the solution.