Author Topic: membership status rule is not working (Read 1075 times)

amb922 · November 06, 2009, 10:25:46 am

I have a status rule Grace set as follows:

Start Event = end date
End Event = end date + 1 year

When searching members based on Grace rule, I get no matches even though there are members that fall into this rule.

Any ideas on what I'm doing wrong?

Thanks.

Dave Greenberg · November 06, 2009, 05:23:46 pm

The "search by status" only searches based on statuses assigned in the DB. In order to make sure that membership statuses are kept updated as time goes on - you need to run the UpdateMembership. Check out the big green box in the middle of this doc page:

http://wiki.civicrm.org/confluence/display/CRMDOC/Membership+Types

amb922 · November 07, 2009, 01:20:52 pm

Thanks for the info. I got the cron job set up.

I think I might have had a problem with the Grace and Expired rules overlapping? Is this possible? For example

Grace: start = end date; end = end date + 1 year
Expired: start = end date

Thanks,

Aaron

Dave Greenberg · November 07, 2009, 05:26:08 pm

yes, overlapping rules will cause a problem because they are evaluated in "weight" order - and the first match is used.

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Author Topic: membership status rule is not working (Read 1075 times)

amb922

membership status rule is not working

Dave Greenberg

Re: membership status rule is not working

amb922

Re: membership status rule is not working

Dave Greenberg

Re: membership status rule is not working