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  • Profile included in Contribution page but data missing in Drupal Edit Account
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Author Topic: Profile included in Contribution page but data missing in Drupal Edit Account  (Read 986 times)

Cid.chad

  • Guest
Profile included in Contribution page but data missing in Drupal Edit Account
November 06, 2009, 10:36:49 pm
Have created a profile with Individual and Contact Details. (User Registration | View/Edit User Account)

Included this profile as part of a "Contribution" page as well as user edit.

When users register using the Contribution pages following errors happens:

1- The "receipt" they received as an  email only contains following details:
 Title : Mr
 First Name : John
 Last Name : Smith
 Position : Some Position
 Phone :
 Mobile :
 Country :
 Street Address :
 City/Suburb :
 State :
 Postal Code :
 Interests : Some Inerests

2- Account Edit page, only the "Individual" details appears, however, when I edit the details and enter contact they are saved and loaded later on.


I read someone that I should only use one type of profile fields in contribution page, does that mean that I have to create a duplicated "Custom Fields" for Address and Mobile under Individuals type?


Profile I created:
=================
Title
(Individual)
First Name
(Individual)
Last Name
(Individual)
Position
(Individual)
Phone
(Contact)
Mobile
(Contact)
Country
(Contact)
Street Address
(Contact)
City/Suburb
(Contact)
State
(Contact)
Postal Code
(Contact)
Interests
(Contact)

Cid.chad

  • Guest
Re: Profile included in Contribution page but data missing in Drupal Edit Account
November 08, 2009, 12:57:06 am
Anyone knows the answer to this? I ended up creating "Phone, Country, etc" as Custom fields under Individual! which is not really good as it is a duplicate of already existing Contact fields. The problem is now, Country and State are not synced (if I change country State is not automatically updated) as they are now custom fields!!!! ???

Donald Lobo

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  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Profile included in Contribution page but data missing in Drupal Edit Account
November 08, 2009, 07:24:04 am

the below scenario should work. You need not add state/country fields as custom to an individual.

can you upgrade to 3.0.2 and see if it still an issue.  Can you reproduce this on the demo server. http://drupal.demo.civicrm.org/

thanx

lobo
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Profile included in Contribution page but data missing in Drupal Edit Account

This forum was archived on 2017-11-26.