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  • Tabs for configuring an event are not working after upgrade
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Author Topic: Tabs for configuring an event are not working after upgrade  (Read 1131 times)

SarahG (FountainTribe)

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Tabs for configuring an event are not working after upgrade
November 09, 2009, 09:02:39 am
When I go to the "configure" an existing CiviEvent, none of the tabs are working and None  of the settings for that event are displayed nor the buttons for "save", "save and done", etc.

This environment is running CiviCRM 3.0.2 ( recently upgraded from 2.2.8 )  and Joomla 1.5.14.

This issue is affecting all events, even those newly created in 3.0.2.

Screen print is attached.




 


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Donald Lobo

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Re: Tabs for configuring an event are not working after upgrade
November 09, 2009, 09:39:23 am

you should use firebug and figure out if the ajax calls are returning with valid html etc

lobo
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SarahG (FountainTribe)

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Re: Tabs for configuring an event are not working after upgrade
November 09, 2009, 10:19:06 am
The screens are working now.   I had to delete the folder <joomla root>/media/civicrm then wait patiently. Deleting the folder did not immediately fix the issue.

Thanks,
Sarah

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SarahG (FountainTribe)

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Re: Tabs for configuring an event are not working after upgrade
November 09, 2009, 10:22:15 am
I replied too soon. Its working in FireFox 3.5, but not Internet Explorer 7.

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SarahG (FountainTribe)

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Re: Tabs for configuring an event are not working after upgrade
November 10, 2009, 08:18:11 am
I found the cause of the issue.  I have SSL turned on in this environment and the URLs requested by the Ajax widget are getting a 302 redirect to the secure page.  The widgets do not deal with the redirect. ( Anyhow, is a redirect even needed in this case? )

The HTTP headers showing the issue are below:

URL requested:
http://www.mygroup.org/administrator/index2.php?option=com_civicrm&task=civicrm/admin/event&reset=1&action=update&snippet=4&subPage=Fee&id=27

Request sent to server:
GET /administrator/index2.php?option=com_civicrm&task=civicrm/admin/event&reset=1&action=update&snippet=4&subPage=Fee&id=27 HTTP/1.1
Host: www.mygroup.org
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 300
Proxy-Connection: keep-alive
Cookie: MOODLEID_=%25F0%25CB%2512M%25B7n%25A4%2501%25EEB; 78a187da49fd2c0327a780412c208005=ad7dba638b47adb2cd5f631f43738340; a85dcca14684b60fe91944c071df8637=3cb159cddf1af46dd9829f554f89f178

Response received:
HTTP/1.x 302 Moved Temporarily
Date: Tue, 10 Nov 2009 16:12:16 GMT
Server: Apache/2.2.13 (Unix) mod_ssl/2.2.13 OpenSSL/0.9.8k DAV/2 mod_auth_passthrough/2.1 FrontPage/5.0.2.2635
X-Powered-By: PHP/5.2.9
P3P: CP="NOI ADM DEV PSAi COM NAV OUR OTRo STP IND DEM"
Location: https://www.mygroup.org/administrator/index2.php?option=com_civicrm&task=civicrm/admin/event&reset=1&action=update&snippet=4&subPage=Fee&id=27
Vary: Accept-Encoding
Content-Type: text/html
Content-Length: 20
Proxy-Connection: Keep-Alive
Connection: Keep-Alive
Content-Encoding: gzip
« Last Edit: November 10, 2009, 08:35:01 am by sgladstone »
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Donald Lobo

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Re: Tabs for configuring an event are not working after upgrade
November 10, 2009, 10:26:26 am

can u check:

http://wiki.civicrm.org/confluence/display/CRMDOC/Moving+an+Existing+Installation+to+a+New+Server+or+Location

and ensure that all your urls are https. i suspect you might have missed it in one place and hence the ajax callbacks do not use https

lobo
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Tabs for configuring an event are not working after upgrade

This forum was archived on 2017-11-26.