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  • Major Error when installing CiviCRM - PLEASE HELP!
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Author Topic: Major Error when installing CiviCRM - PLEASE HELP!  (Read 1931 times)

lazbro

  • Guest
Major Error when installing CiviCRM - PLEASE HELP!
November 09, 2009, 10:34:47 am
I get the following error when I install CiviCRM:

Array
(
    [callback] => Array
        (
           
  • => CRM_Core_Error
  • [1] => handle
            )

       
Code: [Select]
=> -18
    [message] => DB Error: no such table
    [mode] => 16
    [debug_info] => SELECT *
 FROM civicrm_preferences
 
 WHERE (  civicrm_preferences.domain_id = 1 )  AND (  civicrm_preferences.is_domain = 1 )
 
 
 
 [nativecode=1146 ** Table 'ccrcdev.civicrm_preferences' doesn't exist]
    [type] => DB_Error
    [user_info] => SELECT *
 FROM civicrm_preferences
 
 WHERE (  civicrm_preferences.domain_id = 1 )  AND (  civicrm_preferences.is_domain = 1 )
 
 
 
 [nativecode=1146 ** Table 'ccrcdev.civicrm_preferences' doesn't exist]
    [to_string] => [db_error: message="DB Error: no such table" code=-18 mode=callback callback=CRM_Core_Error::handle prefix="" info="SELECT *
 FROM civicrm_preferences
 
 WHERE (  civicrm_preferences.domain_id = 1 )  AND (  civicrm_preferences.is_domain = 1 )
 
 
 
 [nativecode=1146 ** Table 'ccrcdev.civicrm_preferences' doesn't exist]"]
)


What does this mean, and what do I need to do?  I am desperately under the gun in getting this up and running.

Please help.

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Major Error when installing CiviCRM - PLEASE HELP!
November 09, 2009, 11:55:30 am

might want to update your forum profile and give us details on CMS / CRM / version info etc

lobo
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lazbro

  • Guest
Re: Major Error when installing CiviCRM - PLEASE HELP!
November 09, 2009, 12:07:58 pm
Updated

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Major Error when installing CiviCRM - PLEASE HELP!
November 09, 2009, 12:23:44 pm

who's your hosting provider? if its a shared hosting provider, this might help

http://forum.civicrm.org/index.php/topic,9973.0.html

lobo
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lazbro

  • Guest
Re: Major Error when installing CiviCRM - PLEASE HELP!
November 09, 2009, 12:31:35 pm
I am using Dreamhost

lazbro

  • Guest
Re: Major Error when installing CiviCRM - PLEASE HELP!
November 09, 2009, 12:32:50 pm
The post you directed me to is for Drupal.  I am using Joomla

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Major Error when installing CiviCRM - PLEASE HELP!
November 09, 2009, 12:45:38 pm

argh sorry about that

most likely the installation is not complete but the installer does not detect that it failed silently (joomla controls the installation process)

your best bet is to move to a better (but more expensive) hosting provider. civicrm takes a fair amount of resources to execute

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

lazbro

  • Guest
Re: Major Error when installing CiviCRM - PLEASE HELP!
November 09, 2009, 12:58:26 pm
I hear you.

I had installed CiviCRM on another Dreamhost server that I am using and it worked perfectly.  Now my client has gone and set up a Dreamhost account based on the previous install I did. AAAAArrrrg!

I am now between a rock and a hard place

lazbro

  • Guest
Re: Major Error when installing CiviCRM - PLEASE HELP!
November 10, 2009, 02:08:11 am
Who would you recommend as a host?

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Major Error when installing CiviCRM - PLEASE HELP!
November 10, 2009, 06:58:39 am

http://wiki.civicrm.org/confluence/display/CRM/Hosting+provider+information

lobo
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • Major Error when installing CiviCRM - PLEASE HELP!

This forum was archived on 2017-11-26.