CiviCRM Community Forums (archive)

The Registered status confirmation email includes a link to confirm, however it's not working. 


In CivicEvent I created an event and limited the number of participants.  I then created enough participants to fill the event +1.  Then I changed the status of a registered participant to 'Cancelled'. 

For this event, at this point, I have 1 vacancy and 1 participant on the wait list.

I followed the instructions in http://wiki.civicrm.org/confluence/display/CRMDOC/Command-line+Script+Configuration to get my ParticipantProcessor.php to run but had a couple of concerns.

• The file name for ParticipantProcessor.php was ParticipantProcessor.php.txt  I renamed it to remove the .txt, however in the guide it said that you would only need to do that if the php file needed more information/configuration.  I couldn't find any configuration needed in that file.
• I noticed that in the referenced civicrm.settings.php file it had the base CivicRM directories as the administrator area for joomla (/joomla/administrator...)
• When I looked at the civicrm.settings.php in the component area of the user directory I saw that the base CivicRM directories were set for the user are (/joomla)
• I noticed that there isn't a bin director in the user component directories of joomla....the ParticipantProcessor.php file was only in the admin subfolders.

I ran the ParticipantProcessor.php (I didn't do this through a cron job, rather I just browsed to it.)  The page was successful.  I saw that the participant status changed from Waitlist to Pending Waitlist confirmation.   

I checked the email I received from the job and it desired a confirmation. 

http://cotterb.com/joomla/administrator/index2.php?option=com_civicrm&task=civicrm/event/confirm&reset=1&participantId=10&cs=45ab77297421a5e176eb9adc0e4aae95_1258070429_inf
I noticed that in the email the link was trying to go to the administrator section of joomla.  When I clicked on the email it did not cause the participant's status to update, rather it brought up the administrator login page. 

It seems that the link should be referencing the user area of Joomla.  I feel like I should be running the ParticipantProcessor.php file from the /joomla/components/com_civicrm/bin directory...but that doesn't exist. 

Any ideas?  Did my install fail somewhere?

Thanks

Issue filed to be fixed for 3.0.3 and upcoming 3.1 release.

In the meantime, you can try the following if you want to fix it yourself:

Modify line 8 of <joomla_root>/administrator/components/com_civicrm/templates/CRM/Event/Form/ParticipantConfirmMessage.tpl so it looks like the line below (you're adding "fe=true" to list parameters in crmURL):

{capture assign=confirmUrl}{crmURL p='civicrm/event/confirm' q="reset=1&participantId=`$participant.id`&cs=`$checksumValue`" a=true h=0 fe=true}{/capture}


Ok - looks like problems with BOTH the link creation and the permissioning. This will be fixed for 3.03 - you can follow the issue here:

http://issues.civicrm.org/jira/browse/CRM-5396

Does this bug affect the drupal version?

Clicking on the link sends me to my drupal homepage instead

This is the link that was sent in the email

http://crm.bfec.org.sg/civicrm/event/confirm?reset=1&participantId=1152&cs=6243648f5743973c5f7857e4176da81c_1260284308_262.54194444444