CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Looking for ways to resend bounced email
Pages: [1]

Author Topic: Looking for ways to resend bounced email  (Read 1907 times)

kncosta

  • I’m new here
  • *
  • Posts: 9
  • Karma: 1
Looking for ways to resend bounced email
November 15, 2009, 01:57:28 pm
I have recently sent a newsletter to my mailing (~1500 email addresses) and approximately 12% (178 email addresses) bounced. The bounce type is "Quota" and the reason was "Quota exceeded". Two things to consider here:

1. Considering I used Google Apps to submit it, does quota exceed mean I went over the 500/day limit? This may be true as I scheduled to submit 50 messages every other hour which would mean 600 messages/day.

2. I tried to re-send the newsletter only to the bounced addresses, the system doesn't allow me to do so as it is considered as "sent mail". (I tried to send to the same group and excluded the people who received the previous newsletter and on the 5th step, the count of emails to sent was 0).

Please advise and thank you in advance!

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Looking for ways to resend bounced email
November 15, 2009, 07:51:13 pm

1. if i had to guess, its due to the google mail limit

2. check: http://forum.civicrm.org/index.php/topic,10435.0.html

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

obiuquido144

  • I post occasionally
  • **
  • Posts: 34
  • Karma: 4
Re: Looking for ways to resend bounced email
November 16, 2009, 11:30:01 am
Check this thread: http://forum.civicrm.org/index.php/topic,10346.0.html

I elaborated there more than in the one that Lobo links to above. There's actually a step-by-step guide there.

Unfortunately I haven't yet gotten to doing the 'proper' solution suggested towards the bottom.
(edit 1 hour later: ok I just did it :)
« Last Edit: November 16, 2009, 01:15:34 pm by obiuquido144 »

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Looking for ways to resend bounced email

This forum was archived on 2017-11-26.