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  • CiviCRM Community Forums (archive) »
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  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Event registration not working
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Author Topic: Event registration not working  (Read 797 times)

jsimonis

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  • CiviCRM version: 4.4-4.5
  • CMS version: Drupal 7
  • MySQL version: 5.5.37-cll
  • PHP version: 5.3.29
Event registration not working
November 16, 2009, 09:45:42 am
We have an event set up on our site.

When you go to register and click the button to continue on the confirmation page, you get kicked to the front page of the site and it tells you:

•Home Phone field is required.
•Address field is required.
•Last Name field is required.
•First Name field is required.

However, those fields are indeed filled out on the form.

You go back to the event registration page and try again, and you get the same error.

Also...

We have it set to create Drupal accounts.

Drupal is set for admin approval and email verification.
« Last Edit: November 16, 2009, 09:48:18 am by jsimonis »

jsimonis

  • I post frequently
  • ***
  • Posts: 316
  • Karma: 4
    • Forward Support, Inc.
  • CiviCRM version: 4.4-4.5
  • CMS version: Drupal 7
  • MySQL version: 5.5.37-cll
  • PHP version: 5.3.29
Re: Event registration not working... solved
November 16, 2009, 09:55:54 am
Ok, so I figured it out and I wanted to post the solution for anyone else looking.

The issue was that profile fields inside Drupal had been set to required.

Once those were set to not be required, the issue was solved.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Event registration not working

This forum was archived on 2017-11-26.