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  • CiviCRm email - attaching PDFs
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Author Topic: CiviCRm email - attaching PDFs  (Read 1276 times)

cmdfa

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CiviCRm email - attaching PDFs
November 18, 2009, 06:05:04 pm
I have attached PDFs to CiviCrm group emails. For some reason the file changes when sent and people are unable to open it. Has anyone experienced this difficulty and/or know how to rectify the problem?

Piotr Szotkowski

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Re: CiviCRm email - attaching PDFs
November 18, 2009, 10:22:39 pm
Can you do a mailing to a couple of accounts and see whether the received PDFs differ, or whether everybody receives the same bad PDF?
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cmdfa

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Re: CiviCRm email - attaching PDFs
December 01, 2009, 04:44:27 pm
Have sent emails with PDF attachment to our entire database - the file changed to a DAt file which no-one could open ???

xavier

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Re: CiviCRm email - attaching PDFs
December 01, 2009, 09:56:02 pm
Are you sure that's on the sender side ? Looks like an exchange "improvment".

Are you sending the mail directly from the server or relaying through another mail server ?

Try to send that to a gmail/yahoo mail account and read it on the web interface, see if it's the same.


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ken

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Re: CiviCRm email - attaching PDFs
December 01, 2009, 10:45:02 pm
Dear cmdfa,

I notice you're on an old version of CiviCRM. Is an upgrade out of the question? The mail handling has improved markedly, particularly with versions 2.2 and 3.0.

Ken
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • CiviCRm email - attaching PDFs

This forum was archived on 2017-11-26.