CiviCRM Community Forums (archive)

This URL

/civicrm/admin/price/field/option?action=browse&reset=1&gid=1&fid=7

comes up fine but when I "Edit Option" and change the price and submit the page, it never comes back--the browser is blank.

Oddly, same for "Find Duplicate Contacts" when I click on "Use Rule" the page never comes back. This 1.8 install was an auto-install.

Where do I start to look to debug this?

Thanks.

Having the same problem, goes blank, when doing an export, finding duplicates.  i've also had problems like editing something and it doesn't take effect, in IE but i am using fire fox that seems to be alittle better, but still sometims it doesn't save anything and i have redo it

this is what i see in my errror log

 [Tue Sep 25 16:25:44 2007] [error] [client ::1] Directory index
forbidden by Options directive: /var/www/html/
[Tue Sep 25 16:25:45 2007] [error] [client ::1] Directory index
forbidden by Options directive: /var/www/html/
[Tue Sep 25 16:25:47 2007] [error] [client ::1] Directory index
forbidden by Options directive: /var/www/html/
[Tue Sep 25 16:26:47 2007] [error] [client 209.191.87.215] File does not
exist: /var/www/vhosts/default/htdocs/cms
[Tue Sep 25 16:26:47 2007] [error] [client 209.191.87.215] File does not
exist: /var/www/vhosts/default/htdocs/cms
[Tue Sep 25 15:28:39 2007] [error] [client ::1] Directory index
forbidden by Options directive: /var/www/html/
[Tue Sep 25 15:32:29 2007] [error] [client ::1] Directory index
forbidden by Options directive: /var/www/html/
[Tue Sep 25 16:34:41 2007] [error] [client ::1] Directory index
forbidden by Options directive: /var/www/html/

this is what i got from my server admin:

We have investigated your issue regarding the blank php pages. As far we can tell there are no server related issue that is causing the php script to generate a blank page. The issue is not related to apache, the server is  serving regular html and php pages without any difficulty.

This is a third party application you are running on your server, which we do not support, this seems more related to a configuration issue with the application itself. We checked the mysql process during the execution of the 'users' link from the link you provided, we have provided the results below.

The script appears to be executing as it should and then closes the connection to mysql, thus leading us to reason that your application is not configured correctly somewhere else. We would recommend contacting CMS directly with regards to troubleshooting their application.

+--------+-------+-----------+-------------------+---------+-----
--+------------+-------------------------------------------------
------------------------------------------------------+
| Id | User | Host | db | Command | Time | State | Info |
+--------+-------+-----------+-------------------+---------+-----
--+------------+-------------------------------------------------
------------------------------------------------------+
| 488711 | admin | localhost | NULL | Query | 0 | NULL | show
processlist |
| 488772 | admin | localhost | jecdb_drupal_com | Sleep | 11 |
NULL | NULL |
| 488775 | admin | localhost | jecdb_civicrm_com | Query | 0 |
statistics | SELECT loc.entity_id AS contact_id FROM civicrm_location loc INNER JOIN civicrm_emai |
+--------+-------+-----------+-------------------+---------+-----
--+------------+-------------------------------------------------
------------------------------------------------------+
3 rows in set (0.00 sec)

We thank you for your patience.