CiviCRM Community Forums (archive)

Since we upgraded to 3.02, the advanced search is not pulling the right records for an event.  Example:  Find participants, finds 11 records for the event.  Find advanced search pulls 88 records which appears to be anyone who has ever purchased a ticket. 

This was our workaround solution to printing labels which is not available in Find participants.  Note that this worked fine previously in 2.29 but has not worked since the upgrade to 3.02.  As a result, we cannot print labels for our event participants and the executive director just had to create them manually.

Any ideas?

Thanks,
Annalee

I created a new Event here:

http://drupal.demo.civicrm.org/civicrm/event/register?id=35&reset=1

and then I registered an anonymous participant for it via another browser. Then I went to http://drupal.demo.civicrm.org/civicrm/contact/search/advanced&reset=1 and opened up the Events section, found my event, entitled TEST1, in the Event autocomplete box. Then I checked Registered and clicked Search.

I got 21 records in the result set. All of this took under 60 seconds so it's not reasonable to suspect that 20 other people actually registered for this event.

I also clicked on the second record to check and she http://drupal.demo.civicrm.org/civicrm/contact/view?reset=1&cid=39 only has 1 event registration and it's not TEST1.

Bug filed: http://issues.civicrm.org/jira/browse/CRM-5440

Certainly does help. Patch applied to 3.0.2 site and the bug is fixed.

Thank you very much for the fast turnaround!