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Author Topic: Contributions Kick Back To Homepage  (Read 650 times)

diresolutions

  • Guest
Contributions Kick Back To Homepage
December 04, 2009, 06:50:08 am
I have 2 contribution pages setup on our site and both are kicking users back to the homepage when users attempt to make a contribution.  There is no error message at all, it just kicks them back to the homepage as if we didn't want their money the first time.  However, if users attempt to make a contribution a second time on the same machine without clearing their cache, it works just fine.  We went live with this yesterday and were just on the news last night.  So timing is horrible and any help is very much appreciated!

I have had it setup to force users to create an account and I have had it disabled.  It makes no difference.

The URLs for both pages are as follows:
- http://2010.connectionstrc.org/index.php?option=com_civicrm&view=Contributions&Itemid=78
- http://2010.connectionstrc.org/index.php?option=com_civicrm&view=Contributions&Itemid=79

PLEASE HELP!!

diresolutions

  • Guest
Re: Contributions Kick Back To Homepage
December 04, 2009, 06:57:38 am
Nevermind!!!  I fixed it!!  This was my problem...  (Just in case anyone else runs into a problem similar to mine and is being an idiot like me)

One of our contribution sites is setup under a subdomain and is placed in a subdirectory.  The forwarding mechanism for the frontend site was going to http://www.connectionstrc.org/2010 and the backend forwarding mechanism was going to http://2010.connectionstrc.org.  The problem was, CiviCRM put in the domain http://2010.connectionstrc.org as the domain, but since that didn't match the frontend, it threw up all over the place. 

I changed the frontend forwarder to http://2010.connectionstrc.org, cleared my cache, and now it works flawlessly!  Yay!!

Don't make the same stupid mistake I did!  Make sure your domains/subdomains work together and are the same on backend and frontend!
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Contributions Kick Back To Homepage

This forum was archived on 2017-11-26.