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  • CiviCRM Community Forums (archive) »
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  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Contacts not opening after upgrade to 3.0
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Author Topic: Contacts not opening after upgrade to 3.0  (Read 1081 times)

Shaun Daniel

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Contacts not opening after upgrade to 3.0
December 07, 2009, 08:02:56 pm
After running the upgrade to 3.0, I'm having an issue with contacts not displaying, which basically makes CiviCRM useless for the time being. Whenever I click on anything associated with a contact, I get the following error code:

Warning: require_once(CRM/Contact/Page/View/Tabbed.php) [function.require-once]: failed to open stream: No such file or directory in /home/oregonru/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php on line 187

Fatal error: require_once() [function.require]: Failed opening required 'CRM/Contact/Page/View/Tabbed.php' (include_path='.:/home/oregonru/public_html/administrator/components/com_civicrm/civicrm:/home/oregonru/public_html/administrator/components/com_civicrm/civicrm/packages:.:/usr/lib/php:/usr/local/lib/php') in /home/oregonru/public_html/administrator/components/com_civicrm/civicrm/CRM/Core/Invoke.php on line 187


Any suggestions on how to proceed? (We're running it on Joomla, by the way.) Thanks!

Kurund Jalmi

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Re: Contacts not opening after upgrade to 3.0
December 07, 2009, 09:00:09 pm
Quote
CRM/Contact/Page/View/Tabbed.php

This file is not present in CiviCRM v3.0.x distribution. So can you try menu rebuild: http://<joomla_site>/administrator/index2.php?option=com_civicrm&task=civicrm/menu/rebuild?reset=1

Kurund
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tapRT

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Re: Contacts not opening after upgrade to 3.0
December 08, 2009, 12:39:13 pm
I am trying to help out Shaun here and ran the -> administrator/index2.php?option=com_civicrm&task=civicrm/menu/rebuild?reset=1 which did not get rid of that call to the 'CRM/Contact/Page/View/Tabbed.php' file which is of course not there anymore. I also followed all the directions on the update for troubleshooting (http://wiki.civicrm.org/confluence/display/CRMDOC/Upgrade+Joomla+Sites+to+3.0) a few times to clear different cache mechanisms, but this link persists to trying to call a file that no longer existing file.

I deleted everything here like so: rm -r joomlaroot/media/civicrm/templates_c/en_US/en_US

Are there any other cache mechanisms or anything I can do to force that menu to rebuild?

Again this failed include happens when you click any of the view contact links that are tied to the name of the contact, the "view" link itself works fine though. Really seems like a cache issue, but I am not familiar enough with this system to be much help troubleshooting aside from following directions.

Cheers,
Chad

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Contacts not opening after upgrade to 3.0

This forum was archived on 2017-11-26.