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  • Pending (Incomplete Transaction)
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Author Topic: Pending (Incomplete Transaction)  (Read 2806 times)

orthodoxkohen

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Pending (Incomplete Transaction)
December 14, 2009, 07:04:57 pm
I'm using google checkout.  Below is the log from CiviCRM.google.log
Code: [Select]
Fri Dec 11 9:06:25 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<new-order-notification xmlns="http://checkout.google.com/schema/2" serial-number="916405388889602-00001-7">
  <buyer-billing-address>
    <company-name></company-name>
    <contact-name>EDITED FOR PRIVACY</contact-name>
    <email>edited@edited.com</email>
    <phone></phone>
    <fax></fax>
    <address1>3408 N 49th St</address1>
    <address2></address2>
    <country-code>US</country-code>
    <city>EDITED</city>
    <region>EDITED</region>
    <postal-code>EDITED</postal-code>
  </buyer-billing-address>
  <timestamp>2009-12-11T15:06:24.603Z</timestamp>
  <google-order-number>916405388889602</google-order-number>
  <shopping-cart>
    <merchant-private-data>contactID=1,contributionID=6,contributionTypeID=3,invoiceID=10ef697930a023a8aa8e20335a723f31</merchant-private-data>
    <items>
      <item>
        <item-name>Online Contribution: Annual Dinner</item-name>
        <item-description></item-description>
        <quantity>1</quantity>
        <unit-price currency="USD">1.0</unit-price>
      </item>
    </items>
  </shopping-cart>
  <order-adjustment>
    <merchant-codes />
    <total-tax currency="USD">0.0</total-tax>
    <adjustment-total currency="USD">0.0</adjustment-total>
  </order-adjustment>
  <buyer-id>257707421230884</buyer-id>
  <buyer-shipping-address>
    <company-name></company-name>
    <contact-name>EDITED</contact-name>
    <email>edited@edited.com</email>
    <phone></phone>
    <fax></fax>
    <address1>6585 N Sidney Pl</address1>
    <address2></address2>
    <country-code>US</country-code>
    <city>Edited</city>
    <region>Edited</region>
    <postal-code>Edited</postal-code>
  </buyer-shipping-address>
  <buyer-marketing-preferences>
    <email-allowed>true</email-allowed>
  </buyer-marketing-preferences>
  <order-total currency="USD">1.0</order-total>
  <fulfillment-order-state>NEW</fulfillment-order-state>
  <financial-order-state>REVIEWING</financial-order-state>
</new-order-notification>




Fri Dec 11 9:06:25 CST 2009:- new-order-notification


Fri Dec 11 9:21:35 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<order-state-change-notification xmlns="http://checkout.google.com/schema/2" serial-number="916405388889602-00005-1">
  <new-fulfillment-order-state>NEW</new-fulfillment-order-state>
  <new-financial-order-state>CHARGEABLE</new-financial-order-state>
  <previous-fulfillment-order-state>NEW</previous-fulfillment-order-state>
  <previous-financial-order-state>REVIEWING</previous-financial-order-state>
  <timestamp>2009-12-11T15:21:33.391Z</timestamp>
  <google-order-number>916405388889602</google-order-number>
</order-state-change-notification>




Fri Dec 11 9:21:36 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<risk-information-notification xmlns="http://checkout.google.com/schema/2" serial-number="916405388889602-00005-5">
  <timestamp>2009-12-11T15:21:33.391Z</timestamp>
  <risk-information>
    <billing-address>
      <company-name></company-name>
      <contact-name>Edited</contact-name>
      <email>edited@edited.com</email>
      <phone></phone>
      <fax></fax>
      <address1>3408 N 49th St</address1>
      <address2></address2>
      <country-code>US</country-code>
      <city>Edited</city>
      <region>Edited</region>
      <postal-code>Edited</postal-code>
    </billing-address>
    <ip-address>67.52.243.226</ip-address>
    <avs-response>P</avs-response>
    <cvn-response>M</cvn-response>
    <eligible-for-protection>true</eligible-for-protection>
    <partial-cc-number>6763</partial-cc-number>
    <buyer-account-age>260</buyer-account-age>
  </risk-information>
  <google-order-number>916405388889602</google-order-number>
</risk-information-notification>




Fri Dec 11 9:21:39 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<order-state-change-notification xmlns="http://checkout.google.com/schema/2" serial-number="916405388889602-00006-1">
  <new-fulfillment-order-state>PROCESSING</new-fulfillment-order-state>
  <new-financial-order-state>CHARGEABLE</new-financial-order-state>
  <previous-fulfillment-order-state>NEW</previous-fulfillment-order-state>
  <previous-financial-order-state>CHARGEABLE</previous-financial-order-state>
  <timestamp>2009-12-11T15:21:33.406Z</timestamp>
  <google-order-number>916405388889602</google-order-number>
</order-state-change-notification>




Fri Dec 11 9:21:40 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<order-state-change-notification xmlns="http://checkout.google.com/schema/2" serial-number="916405388889602-00008-1">
  <new-fulfillment-order-state>PROCESSING</new-fulfillment-order-state>
  <new-financial-order-state>CHARGING</new-financial-order-state>
  <previous-fulfillment-order-state>PROCESSING</previous-fulfillment-order-state>
  <previous-financial-order-state>CHARGEABLE</previous-financial-order-state>
  <timestamp>2009-12-11T15:21:33.425Z</timestamp>
  <google-order-number>916405388889602</google-order-number>
</order-state-change-notification>




Fri Dec 11 9:21:41 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<order-state-change-notification xmlns="http://checkout.google.com/schema/2" serial-number="916405388889602-00010-1">
  <new-fulfillment-order-state>PROCESSING</new-fulfillment-order-state>
  <new-financial-order-state>CHARGED</new-financial-order-state>
  <previous-fulfillment-order-state>PROCESSING</previous-fulfillment-order-state>
  <previous-financial-order-state>CHARGING</previous-financial-order-state>
  <timestamp>2009-12-11T15:21:33.472Z</timestamp>
  <google-order-number>916405388889602</google-order-number>
</order-state-change-notification>




Fri Dec 11 9:21:45 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<charge-amount-notification xmlns="http://checkout.google.com/schema/2" serial-number="916405388889602-00010-2">
  <timestamp>2009-12-11T15:21:33.472Z</timestamp>
  <latest-charge-amount currency="USD">1.0</latest-charge-amount>
  <total-charge-amount currency="USD">1.0</total-charge-amount>
  <google-order-number>916405388889602</google-order-number>
</charge-amount-notification>




Fri Dec 11 9:21:47 CST 2009:- <?xml version="1.0" encoding="UTF-8"?>
<order-state-change-notification xmlns="http://checkout.google.com/schema/2" serial-number="916405388889602-00011-1">
  <new-fulfillment-order-state>DELIVERED</new-fulfillment-order-state>
  <new-financial-order-state>CHARGING</new-financial-order-state>
  <previous-fulfillment-order-state>PROCESSING</previous-fulfillment-order-state>
  <previous-financial-order-state>CHARGING</previous-financial-order-state>
  <timestamp>2009-12-11T15:21:33.489Z</timestamp>
  <google-order-number>916405388889602</google-order-number>
</order-state-change-notification>

I have followed all the directions found in the documentation for setting up google donations.

Please let me know if you have a hint as to why CiviCRM is not updating when google charges the credit card.

Thanks

Donald Lobo

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Re: Pending (Incomplete Transaction)
December 14, 2009, 07:31:21 pm

the last state change was:

  <new-financial-order-state>CHARGING</new-financial-order-state>

CiviCRM is waiting for the state change to:

  <new-financial-order-state>CHARGED</new-financial-order-state>

OR

  <new-financial-order-state>CANCELLED</new-financial-order-state>

to move the contribution from the non-pending state

lobo

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orthodoxkohen

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  • Karma: 2
Re: Pending (Incomplete Transaction)
December 15, 2009, 06:56:55 pm
Interesting.  I'll look into it on the Google end.

Thanks.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Discussion (deprecated) »
  • Alpha and Beta Release Testing »
  • 3.1 Release Testing »
  • Pending (Incomplete Transaction)

This forum was archived on 2017-11-26.