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  • Issues with dashboard - cannot place dashlets
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Author Topic: Issues with dashboard - cannot place dashlets  (Read 6540 times)

mfigart

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Issues with dashboard - cannot place dashlets
December 19, 2009, 06:20:25 am
Upgrade from 3.02 to 3.1beta2 seemed to go smoothly, but dashboard config page doesn't appear as it does on the CiviCRM demo pages.  While I can see list of dashlets, all I can see regarding columns are the plain text labels stacked below... no cool drag-n-drop capability is there.  This is true for Safari and Firefox, the only browsers I tested.  I tried deleting browser cache and Drupal cache.  

I've uploaded a screen shot of what my dashboard looks like here:  http://www.flickr.com/photos/markfigart/4197514680/

Any suggestions are appreciated.  Thanks!

Mark
Mark Figart

Kurund Jalmi

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Re: Issues with dashboard - cannot place dashlets
December 19, 2009, 11:45:47 am
Looks like dashboard css is not loading for your install, bit strange. Can you try to delete your template_c directory and check if that helps..

Kurund
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mfigart

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Re: Issues with dashboard - cannot place dashlets
December 19, 2009, 01:56:40 pm
I removed the templates_c directory and am still getting the same result.   The directory is being regenerated on the subsequent request, by the way.  There is one hint of weirdness that I did not mention previously.  Upon running the CiviCRM update page I got the following error:

warning: mcrypt_generic() [function.mcrypt-generic]: An empty string was passed in /Users/mark/Documents/Sites/sales.digett.com/sites/all/modules/civicrm/CRM/Utils/Crypt.php on line 47.

Still, CiviCRM said the upgrade was successful, and I see no other symptoms of issues.  I have no clue whether the message could be related to the problem I'm seeing.

Thanks,

Mark
Mark Figart

Kurund Jalmi

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Re: Issues with dashboard - cannot place dashlets
December 20, 2009, 11:46:41 am
Can you check javascript console in Firefox for errors. If possible you should jump on #civicrm (irc channel), will be faster to debug.

Kurund
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mfigart

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Re: Issues with dashboard - cannot place dashlets
December 21, 2009, 02:22:54 pm
I do, indeed get a javascript error that appears to be relevant.  I've attached screenshot.  Am in #civicrm on IRC as figart.
Mark Figart

Kurund Jalmi

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Re: Issues with dashboard - cannot place dashlets
December 22, 2009, 01:43:10 am
Hmm, it's hard to guess the problem looking at above screenshot. If you want I can login to server and check on it. I would need following details: http://wiki.civicrm.org/confluence/display/CRMDOC/SSH+Access+Requirements

Kurund
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mfigart

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Re: Issues with dashboard - cannot place dashlets
December 22, 2009, 09:15:47 am
This is occurring on a dev environment that would be difficult to provide access to.  Over the next day or two I'll shove this out to a server and see if the problem still occurs.  If so, I can open it up to you.  Thank you for the help.
Mark Figart

khapeman

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Re: Issues with dashboard - cannot place dashlets
February 06, 2010, 06:56:12 am
Error message on line 47 of crypt.php in 3.1.1 may be only for windows servers.  For a possible fix see my post at:

http://forum.civicrm.org/index.php/topic,12044.0.html

Ken H
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Discussion (deprecated) »
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  • Issues with dashboard - cannot place dashlets

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