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Author Topic: Recurring billing with Authorize.net  (Read 7026 times)

rgracia

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Recurring billing with Authorize.net
December 30, 2009, 09:33:11 am
Has anyone been able to enable recurring billing/contributions with Authorize.net or is PayPal the only supported service in versions 3.0 and 3.1? Can Authorize.net be configured manually by modifying the Contribute template's code? If anyone has been able to make this work with Authorize.net can can work a few hours as a consultant for my Org, please email me at rgracia@swwb.org

Rodney Gracia
« Last Edit: December 30, 2009, 09:54:26 am by rgracia »

Donald Lobo

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Re: Recurring billing with Authorize.net
December 30, 2009, 10:13:59 am

currently paypal standard (and paypal pro in 3.1) are the only supported  payment processors for recurring contributions

adding authorize.net would be really helpful for the community, however it think it will be significantly more than a few hours, more around 30-50 hours are a rough measure

lobo
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Eileen

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Re: Recurring billing with Authorize.net
December 30, 2009, 02:24:31 pm
The current status of Authorize.net is that it is possible to push recurring payments up to Authorize.net (following another post on the forum) but the more difficult part is to ensure that the payment outcomes are monitored and updated into CiviCRM on an ongoing basis.

Due to the second part not being done the first part has been 'turned off'.

There have been discussions about people putting together to get Authorize.net going as a recurring option and I suspect some of the parties who have discussed this on the forum are stil interested
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

m.e.

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Re: Recurring billing with Authorize.net
January 05, 2010, 09:23:07 am
So, do I understand correctly that NO form of Authorize.net recurring payment is supported at this time? We would be fine with what we are doing now without CiviCRM, which is to mark a donation as monthly and then rely on staff to log into Authorize.net to manually push it through as recurring. We don't need the totally automated setup.

Eileen

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Re: Recurring billing with Authorize.net
January 05, 2010, 11:18:45 am
Yes, that is correct
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

rgracia

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Re: Recurring billing with Authorize.net
January 05, 2010, 11:23:40 am
Quote from: m.e. on January 05, 2010, 09:23:07 am
So, do I understand correctly that NO form of Authorize.net recurring payment is supported at this time? We would be fine with what we are doing now without CiviCRM, which is to mark a donation as monthly and then rely on staff to log into Authorize.net to manually push it through as recurring. We don't need the totally automated setup.

How are you marking the donation as monthly when capturing the data on CiviCRM? Are you asking donors to make comments when they wish to become a monthly donor?

m.e.

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Re: Recurring billing with Authorize.net
January 05, 2010, 11:33:40 am
We are not currently using CiviCRM. We have a form that feeds the data into a script provided by Authorize.net. When the donation is processed Authorize.net sends an email containing a description of either "web donation" or "monthly recurring donation" - depending on what the donor selected. When it is the latter, staff knows to log into the Authorize.net terminal, find the donation, and make it recurring (which is an option on their site). It's clunky, but it works.

m.e.

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Re: Recurring billing with Authorize.net
January 05, 2010, 11:37:00 am
Quote from: Eileen on January 05, 2010, 11:18:45 am
Yes, that is correct

Bummer. Maybe even a dealbreaker. A lot of our donations are monthly, via Authorize.net.

So no way to simply offer a "recurring" option on the form and handle these manually via the description field, as I've described to the other poster?

Or what about previous versions of Civi? Any support for this there?  (or different merchant accounts?)

Eileen

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Re: Recurring billing with Authorize.net
January 05, 2010, 11:51:56 am
It's not a big deal to do what Stoob did & make it work to the extent that people can create recurring transactions through the contribution forms. If you PM him he will probably give clear instructions. The more difficult part is retrieving information about the outcomes.

Not being officially supported means the code will not be updated by the core team if updates are required in a new release.

There was previously support for recurring transactions in CiviCRM but Authorize.net changed and Civi was never updated for this.

There is recurring transaction support for paypal and it is likely payflow pro will become available soon (I wrote the processor code & 3/4 of the recurring transaction code for it but the customer wants to look at completing it as a stage 2).

The problem with your use of the description and manual processing is that CiviCRM doesn't retain credit card information for you to enter it manually.


Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

m.e.

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Re: Recurring billing with Authorize.net
January 05, 2010, 12:41:48 pm
We're using PayPal too -- we need both. Lots of donors on both systems.

Can you link me to info about the Stoob hack?

Donald Lobo

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Re: Recurring billing with Authorize.net
January 05, 2010, 12:48:43 pm

since u have "lots of donors" you might want to consider hiring a developer and building the recurring functionality for authorize.net so that both your organization and the civicrm community could benefit

lobo
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rgracia

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Re: Recurring billing with Authorize.net
January 05, 2010, 12:49:21 pm
Quote from: m.e. on January 05, 2010, 12:41:48 pm
We're using PayPal too -- we need both. Lots of donors on both systems.

Can you link me to info about the Stoob hack?

Same boat here. We have tons of international donors, currently paying using Authorize.net. I don't know much about PayPal although we also accept via direct links to PayPal, but haven't configured it for use with CiviCRM or Drupal for that matter. I wonder if PP has the capability of processing international donations with the Standard accounts.

Eileen

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Re: Recurring billing with Authorize.net
January 05, 2010, 01:44:27 pm
This is the post Stoob did on getting it working pushing it up.

http://forum.civicrm.org/index.php/topic,6751.msg36663.html#msg36663

If you look through the thread you can see a few of the people who were interested in Authorize.net functionality - as I said there was talk about putting in to get it done but it didn't come together. I'd probably pitch it at about $USD1500 now.
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

CiviTeacher.com

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Re: Recurring billing with Authorize.net
January 20, 2010, 01:40:35 pm
Yep guys, it still works (as of 3.0.3) with the system I set up to create Authorize.net automatic (ARB) contributions.  CiviCRM only STARTS the ARB contribution, and that is all.  Eileen is totally correct that currently CiviCRM doesn't monitor Authorize.net ARB contributions in any way.  There is no ongoing "communication" regarding ARB between Civi and Authorize.net.  There is no "control over", recording or monitoring of the ARB process on Authorize by Civi after the ARB begins.  

My client is happy and poor and will tolerate this.  

Your client may not, in which case its time to get Authorize.net ongoing ARB support going.  40 hours (lobo's estimate) is $2000-$4000 depending on who you hire (not me: got no time, got no skill) - divide that up 3 or 4 or 10 ways and its affordable.  Get on it!  My client will sponsor a share if that share is less than $500 probably.

« Last Edit: January 20, 2010, 01:44:16 pm by Stoob »
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Eileen

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Re: Recurring billing with Authorize.net
January 20, 2010, 01:52:11 pm
Hi Stoob - someone else has apparently got this development underway - look for another thread
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute
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