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  • All mail appears to go out, but not received, also bounced mail not set up
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Author Topic: All mail appears to go out, but not received, also bounced mail not set up  (Read 997 times)

crayon

  • I post occasionally
  • **
  • Posts: 69
  • Karma: 1
  • CiviCRM version: 3.3.6
  • CMS version: Drupal 6.2
  • MySQL version: 5.0.91
  • PHP version: 5.2.17
All mail appears to go out, but not received, also bounced mail not set up
December 30, 2009, 12:55:07 pm
We moved to a new server, not shared to solve some problems and now I have new ones.

Problem 1.  When sending mail in CiviCRM, I have numerous test emails to make sure it's working.  My gmail account emails are received, my verizon.net and personal domain accounts on GoDaddy do not come through.  The CiviCRM report shows all emails successfully sent.  All spam folders are empty and the sender address for the test mail is in all the email accounts address books. 

Problem 2. No bounced emails are received to be able to diagnose problems from individual addresses.  I am trying to set that up now.  I am not skilled here so I am pretty lost.  I set up an email account in CiviCRM/Administer CiviCRM/Mail Accounts but I don't know what the polling protocol is, or where the source location is.  I've tried each one, IMAP, POP3, Maildir and Localdir without a source and tried to test it with the command http://domain/sites/all/modules/civicrm/bin/EmailProcessor.php?name=username&pass=password&key=site_key&emailtoactivity=1, using my user name/pw/site key etc.  I get this:

Fatal error: Uncaught exception 'Exception' with message 'Unknown protocol ' in /var/www/donations/sites/all/modules/civicrm/CRM/Mailing/MailStore.php:82 Stack trace: #0 /var/www/donations/sites/all/modules/civicrm/bin/EmailProcessor.php(73): CRM_Mailing_MailStore::getStore('default') #1 /var/www/donations/sites/all/modules/civicrm/bin/EmailProcessor.php(199): EmailProcessor::process(false) #2 {main} thrown in /var/www/donations/sites/all/modules/civicrm/CRM/Mailing/MailStore.php on line 82

Should I be putting something in a .php file somewhere??

crayon

  • I post occasionally
  • **
  • Posts: 69
  • Karma: 1
  • CiviCRM version: 3.3.6
  • CMS version: Drupal 6.2
  • MySQL version: 5.0.91
  • PHP version: 5.2.17
Re: All mail appears to go out, but not received, also bounced mail not set up
December 31, 2009, 07:51:49 am
Update.  We changed from outbound settings SMTP to SENDMAIL (/usr/sbin/sendmail  argument -i)  Still mail is not going.  The CiviMail report shows all emails sent successfully.  But mail.log shows "stat:service unavailable" for the majority of email addresses.  gmail addresses, we use Google Apps for email.  I am not concerned about configuring bounced mail yet.  The catchall account works.  I just want my mail to be delivered!
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • All mail appears to go out, but not received, also bounced mail not set up

This forum was archived on 2017-11-26.