Author Topic: "Record duplicates multiple contacts" but can't find duplicate in the system (Read 1553 times)

johnny.kelley · December 31, 2009, 11:22:05 am

I've been importing contacts for the past week now. I'm getting a lot of "Record duplicates multiple contacts" import errors but when I check the system for the respective duplicate, I can't find it. Any help would be appreciated.

Kiran Jagtap · December 31, 2009, 09:10:02 pm

We are using 'Strict' Level contact matching rule to find duplicate contacts during contact import process.
so you might want check duplicates in system w/ 'Strict' level Contact matching rules,

You can use 'Use Rule' functionality from here : http://drupal.demo.civicrm.org/civicrm/admin/deduperules&reset=1

hope this help

kiran

gdoteof · January 02, 2010, 11:07:26 pm

i am having the same issue here. i don't think it has to do with the rules. the record matches multiple in the system already, not skips because it is duplicate.

i am getting this error for contacts i am sure i have deleted.

gdoteof · January 03, 2010, 08:08:50 am

for example:

Record duplicates multiple contacts http://unbreakablecrypto.com:20082/civicrm/contact/view?reset=1&cid=68459 http://unbreakablecrypto.com:20082/civicrm/contact/view?reset=1&cid=68239

however, both of those have been deleted and are not in the system.

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Author Topic: "Record duplicates multiple contacts" but can't find duplicate in the system (Read 1553 times)

johnny.kelley

"Record duplicates multiple contacts" but can't find duplicate in the system

Kiran Jagtap

Re: "Record duplicates multiple contacts" but can't find duplicate in the system

gdoteof

Re: "Record duplicates multiple contacts" but can't find duplicate in the system

gdoteof

Re: "Record duplicates multiple contacts" but can't find duplicate in the system