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Author Topic: Problem with Paypal Website Standard  (Read 1549 times)

vivekprakas

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Problem with Paypal Website Standard
January 04, 2010, 05:03:20 pm

I have a website on joomla+civicrm.

Configured paypal website payments pro. Did a test payment. It went through successful and the transaction status was complete in the civicrm.

But when i changed the payment to website payments standard and made a test payment, the transaction status was pending. will this work like this or am i missing something? should i manually go and check if the payment is fine in paypal and update the status manually in civicrm?

Pls help 


-Vivek
ontheskies@gmail.com

Kurund Jalmi

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Re: Problem with Paypal Website Standard
January 04, 2010, 06:58:21 pm
Quote
But when i changed the payment to website payments standard and made a test payment, the transaction status was pending.

Can you make sure your installed is can be accessed by PayPal. (i.e you need to have global ip).

Quote
should i manually go and check if the payment is fine in paypal and update the status manually in civicrm?
When status is changed to Completed for the payment in Paypal, it will callback your CiviCRM install and update the status automatically.

If it's not updating check CiviCRM.*.log files for errors.

HTh
Kurund
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vivekprakas

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Re: Problem with Paypal Website Standard
January 04, 2010, 07:08:45 pm
Hi kurund,

thank you so much for your reply.

I thought these are because of test transactions and tried a live transaction for $1.

before making the donation i cleard all the contacts and contributions in teh db.

now i see 2 transactions for $1. one is completed and other is pending. any reason why?

thank you so much

-Vivek

Kurund Jalmi

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Re: Problem with Paypal Website Standard
January 04, 2010, 07:16:26 pm
Make sure you have set correct Profile >> Instant Payment Notification (IPN) >> Notification url in your paypal sandbox account.

Kurund
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vivekprakas

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Re: Problem with Paypal Website Standard
January 04, 2010, 07:21:17 pm
HI Kurund,

thanks a lot for the reply.

I can see the ipn setting in teh paypal accoutn under profile menu.

Can you tell me what url to enter in it? I'm sorry im new to civicrm.

-Vivek

Kurund Jalmi

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Re: Problem with Paypal Website Standard
January 04, 2010, 07:29:19 pm
Quote
Can you tell me what url to enter in it?
http://drupal.demo.civicrm.org/sites/all/modules/civicrm/extern/ipn.php

Kurund
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vivekprakas

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Re: Problem with Paypal Website Standard
January 04, 2010, 07:42:52 pm
Hi Kurund,

i tried another live payment after enabling ipn and it works like a champ.

You made my day.

Thanks a million.

-Vivek

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM (Moderator: Dave Greenberg) »
  • Problem with Paypal Website Standard

This forum was archived on 2017-11-26.