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Author Topic: Issue  (Read 1533 times)

eachnj

  • Guest
Issue
September 14, 2007, 09:53:58 pm
I new to using CiviEvent and still experimenting with what the system can do. This is probably something simple and I'm missing it but, when registering a participant for an event, at the confirmation screen when I click the register button, the form says processing, but never goes to the Thank You screen. When I go and check the event, the participant is registered.

Any ideas?

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
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  • Posts: 15963
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    • CiviCRM site
  • CiviCRM version: 4.2+
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Re: Issue
September 14, 2007, 11:29:23 pm

Can you try to reproduce this on our demo server. http://demo.civicrm.org/drupal/ using a similar event with the same processor etc

thanx

lobo
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eachnj

  • Guest
Re: Issue
September 15, 2007, 06:02:30 pm
I was able to reproduce it on the demo server. It seems to be a problem with SMTP for the confirmation email... It works fine if I turn the email off.

(The event is titled New Member Tea)

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Issue
September 16, 2007, 12:46:40 am

I changed the smtp settings to localhost and it worked fine.

I noticed that you had changed the smtp server to smtp.gmail.com, port 465 with auth yes. But you could not add the password (to the civicrm.settings.php file, since you dont have access to that file). So that setting was invalid. Kinda sucks that the SMTP package just hangs there for a long time (forever?) rather than returning some sort of error

lobo
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Issue

This forum was archived on 2017-11-26.