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Author Topic: Login Failed  (Read 697 times)

juliedorley

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Login Failed
January 12, 2010, 02:53:02 pm
We have been using CiviCRM standalone since June without issues.  The OpenId that we use for the majority of our administrative work as well as bulk mailing through CiviMail is info.speakoutboston.org.  I discovered that the OpenId was assigned to a Contact that is no longer working for us. 

I removed the OpenId from that contact (as well as unclicking the Allowed to Login box) and created a new Contact to assign this OpenId to.  The Login Allowed box is clicked on.  I have added the Contact to the Administrator group.  The login process passes myOpenID, but fails at CiviCRM with the "You are not allowed to login.  Login failed.  Contact your administrator".  I have deleted the contact and added a new one.  I have even tried adding the OpenId back to the old contact.  I have cleared out my browser cache.  I get the same error every time.

As I mentioned, this OpenId is the one that is used for our bulk mailing and cron job.  When I run the cron job, I get a different error - "ERROR: Invalid username and/or password".  Nothing has changed with the OpenId except the contact it is associated with.  I can login to myOpenID with the same password as always.  Other users are functioning just fine.

Any recommendations?
Thanks! Julie

Donald Lobo

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Re: Login Failed
January 12, 2010, 05:23:47 pm

can u ensure that all references to the openid are also deleted in the various openid tables

civicrm_openid
civicrm_openid_associations
civicrm_openid_nonces

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Login Failed

This forum was archived on 2017-11-26.