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  • PCP Signup error after donation
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Author Topic: PCP Signup error after donation  (Read 1501 times)

jrthor2

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PCP Signup error after donation
January 18, 2010, 05:15:44 pm
If I make a donation, and use the email address test@test.com, and I then click the button to create a PCP page, and it uses the Supporter Profile, which requires first name, last name and email address, if I se the same email address I just made a donation with (test@test.com), it gives me an error that "There is already an user associated with this email address. Please enter different email address."  In the Supporter Profile, I have checked the checkbox for "Update contact on a duplicate match".  Is there something else I need to do?  I would assume that most people that want to create a PCP page, they will use the same email address the just made a donation with.

Thanks.

jrthor2

  • Guest
Re: PCP Signup error after donation
January 22, 2010, 12:01:39 pm
Can anyone help with this?

splitmango

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Re: PCP Signup error after donation
April 25, 2012, 05:41:58 pm
I am also experiencing this issue. Any help would be appreciated!

Donald Lobo

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Re: PCP Signup error after donation
April 25, 2012, 07:53:56 pm

1. Please avoid adding to old threads

2. Can you reproduce this issue on our demo server. We believe we have fixed this issue in v4.1.2, so please install and try it out with that version

thanx

lobo
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splitmango

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Re: PCP Signup error after donation
April 25, 2012, 11:35:51 pm
Hi

So do you want me now to create a new thread or for next time.

This issue is on our server running 4.1.2 - will try reproduce it now and report back.

D.

splitmango

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Re: PCP Signup error after donation
April 25, 2012, 11:46:16 pm
Ok it seemed to work on the demo site, but still not sure why it doesn't work on our site. Fresh install so it should work...

Are you running latest 4.1.2 stable or?
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • PCP Signup error after donation

This forum was archived on 2017-11-26.