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Author Topic: CiviMailProcessor  (Read 1326 times)

ktunstall

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CiviMailProcessor
February 03, 2010, 02:55:38 pm
I am running 3.1.1 as I upgraded today.
I am using sendmail and my bulk fires without issue.

Currently, I am trying to configure mail processing.
My provider does not support VERP though this is being investigated.

So, for the time being I am trying to set this up under a catchall.

I understand that configuration for CiviMailProcessor.php is handled under CiviCRM Admin -> CiviMail -> Mail Accounts.
However, documentation is rather vague.

Must I have seperate "Mail Accounts" for each action (i.e. bounce, respond, opt out)?

 So far I have only succeeded in catching a "reply" and only once.
That reply showed up twice for some reason. 

I am using IMAP and all responses are going to info@mydomain.org.
However, these usually get sent to the "ignored" box and I can't figure out why.

Also....when I run the civimailprocessor.php from my browser I can see the emails being moved.....but nothing is processed.
 
 
« Last Edit: February 03, 2010, 03:23:19 pm by ktunstall »

ktunstall

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Re: CiviMailProcessor
February 04, 2010, 05:32:55 pm
After many hours of working on this I have all critical functions working except for bounce.
Replies, forwards, subscribes, unsubscribes and opt outs all work.

I looked in the header of the emails and noticed that the return paths all lead back to the "from" email addy....even though there is a different return path in the "mail accounts" section. I am unsure if this is pertinent.

The values in the "mail accounts" are set to a catch all......however, bounces do not go to the catch all, they are going back to the "from" email address. All other types of replies seem to function properly.

I set up a filter on that email "from" box to redirect "error" messages.....this worked.
It got the bounce over to the catchall

Yet, when I process the mail box it simply ignores the bounce and moves it to the ignored folder.

Denver Dave

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Re: CiviMailProcessor
February 12, 2010, 07:45:13 pm
Moving from 3.1.1 to 3.1.2 solved the mailing issues for me, but be sure to backup and protect your contacts first.  good thing I was using our test system.

Dave

Piotr Szotkowski

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Re: CiviMailProcessor
February 15, 2010, 04:39:34 am
Quote from: ktunstall on February 04, 2010, 05:32:55 pm
I looked in the header of the emails and noticed that the return paths all lead back to the "from" email addy....even though there is a different return path in the "mail accounts" section. I am unsure if this is pertinent.

The values in the "mail accounts" are set to a catch all......however, bounces do not go to the catch all, they are going back to the "from" email address. All other types of replies seem to function properly.

Can you elaborate a bit (ideally, with @example.com addresses as examples) what are the headers of the outgoing emails? (If the Return-Path: header is not proper, then the bounces won’t go where expected, as they should go to that address – so the above two problems seem connected.)
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • CiviMail installation and configuration (Moderator: Donald Lobo) »
  • CiviMailProcessor

This forum was archived on 2017-11-26.