CiviCRM Community Forums (archive)

Hi everybody

I just installed a Database on CiviCRM with Drupal. It is working perfectly inside my local network.


But I would like to have access to my CiviCRM module from a remote computer in an other city.


So when I try to reach it with the public IP, I can log myself easily on Drupal. But when I click on "CiviCRM" the loading is extremely long. Most of the time, the loading never stops.


So, do you know how can I improve that?


I'm using an Ubuntu Server Hardy Heron, Apache2, Php5, Mysql, Drupal 6.15 and CiviCRM 3.0


Thank you so much for your help


Laurent

Thank you very much Kurund

I 've made what you said to me. (I modify the file "civicrm.settings.php : define( 'CIVICRM_UF_BASEURL' , 'http://atdcanada..etc.com' ; then I went on CiviCRM to edit the 'resource URLs')

Now it's possible to have a normal access to CiviCRM from a remote computer.

Nevertheless, I am in trouble because the black bar on the top disapear (the bar with Search, contacts, contribute, etc)

I'm not sure to have rebuild correctly the menu because I went on PhpmyAdmin, CIVICRM_MENU and I made it empty (TRUNCATE TABLE `civicrm_menu`)

Thanks

Laurent

Hi

I rebuild the menu and now it works perfectly, from outside the office.

But, I found another problem : when I try to access to CiviCRM with my public IP from a computer in my office, it's not working : "userfail" and when I use the name of my domain (http://atdcanada...home.com), the modem interface appears. So I can't have access to my serveur.

When I try to access to CiviCRM with my local IP, the black top menu is missing, because I configured Civicrm to use public IP.

So, I can't have access  to my server with the public IP: I think the reason is my modem hasn't a loop-back active function. I phoned to bell Canada, my Internet Access Supplier, and they said to me that it's possible to configure the loop-back function on my modem but I have to pay for it. My modem is a Speedstream 6520.

But maybe is there an other solution to manage the problem, as for example to have an access to Civicrm from my office network AND from outside?

Thanks

Laurent

Hi Xavier

I already tried to redirect it to my serveur with the portforwarding. Now I try with with the DMZ but it seems to have the same problem.

Anyway, we will use CiviCRM only inside our network. It is already a big improvement for us to use Civicrm.

Thank you so much guys for your help.

Bye

Laurent