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Author Topic: Sorry. A non-recoverable error has occurred.  (Read 3319 times)

kyepope

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Sorry. A non-recoverable error has occurred.
February 21, 2010, 03:48:59 pm
I get this message when I try to search contacts without putting anything in the search parameters. It is my understanding it should pull all contacts. What is really strange is by following this URL I can get to the info I need, but I need to get it fixed for other users.

http://utahcasa.org/drupal/civicrm/contact/search/advanced?q=civicrm/contact/search/advanced&force=1&sortByCharacter=1&crmRowCount=100

Error Message below:

Sorry. A non-recoverable error has occurred.
We can't load the requested web page. This page requires cookies to be enabled in your browser settings. Please check this setting and enable cookies (if they are not enabled). Then try again. If this error persists, contact the site adminstrator for assistance.

Error type: Could not find a valid key.

Return to home page.


Thanks for you help!

Kurund Jalmi

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Re: Sorry. A non-recoverable error has occurred.
February 21, 2010, 11:40:27 pm
Quote
http://utahcasa.org/drupal/civicrm/contact/search/advanced?q=civicrm/contact/search/advanced&force=1&sortByCharacter=1&crmRowCount=100

You get error when you go to this url? Note that this not direct url and correct url for advanced search is something like

http://utahcasa.org/drupal/civicrm/contact/search/advanced?reset=1 and if you want to show results by default: http://utahcasa.org/drupal/civicrm/contact/search/advanced?reset=1&force=1

HTh
Kurund


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kyepope

  • Guest
Re: Sorry. A non-recoverable error has occurred.
February 22, 2010, 12:18:54 am
No I just get the error when I try to do any type of search of contacts.

Eileen

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Re: Sorry. A non-recoverable error has occurred.
February 22, 2010, 12:43:33 am
Do you have cookies disabled in your browser?
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

kyepope

  • Guest
Re: Sorry. A non-recoverable error has occurred.
February 22, 2010, 08:45:44 am
Yes and I have tried it in firefox and internet explorer.

Eileen

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Re: Sorry. A non-recoverable error has occurred.
February 22, 2010, 10:14:54 am
Yes, you have them disabled? In which case have you tried with them enabled? Or did you mean Yes I have them enabled?
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

kyepope

  • Guest
Re: Sorry. A non-recoverable error has occurred.
February 22, 2010, 11:17:27 am
Yes they are enabled, it has been tried both ways with no luck.

Eileen

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Re: Sorry. A non-recoverable error has occurred.
February 22, 2010, 01:34:27 pm
So, This URL works (ie. the equivalent on your site) because of the force=1 I guess

http://sandbox.civicrm.org/civicrm/contact/search/advanced&reset=1&force=1&sortByCharacter=1&crmRowCount=100

But if you go to the equivalent of:

http://sandbox.civicrm.org/civicrm/contact/search&reset=1

and click search - does your URL look like the sandbox one?

http://sandbox.civicrm.org/civicrm/contact/search?_qf_Basic_display=true&qfKey=a27ac2592d953fdfd9474da9e6dbc9ff

but with the error you described?
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

kyepope

  • Guest
Re: Sorry. A non-recoverable error has occurred.
February 22, 2010, 03:56:58 pm
When I follow those steps I do get the error and the URL I get is :

http://utahcasa.org/drupal/civicrm/contact/search?_qf_Basic_display=true&qfKey=efd6420aa30b49ee05d1b20361138a5f

edknoch

  • Guest
Re: Sorry. A non-recoverable error has occurred.
March 03, 2010, 11:08:03 am
Same Error here, but it is using CiviEvent.  The event page works when someone is logged into the system (drupal account), but when this is done anonymously, it throws the following error:

/home/webadmin/aktechsolutions.com/html/drupal/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 257
/home/webadmin/aktechsolutions.com/html/drupal/sites/all/modules/civicrm/CRM/Core/Controller.php, fatal, 213
/home/webadmin/aktechsolutions.com/html/drupal/sites/all/modules/civicrm/CRM/Core/Controller.php, key, 146
/home/webadmin/aktechsolutions.com/html/drupal/sites/all/modules/civicrm/CRM/Event/Controller/Registration.php, __construct, 45
/home/webadmin/aktechsolutions.com/html/drupal/sites/all/modules/civicrm/CRM/Core/Invoke.php(206) : eval()'d code, __construct, 1
/home/webadmin/aktechsolutions.com/html/drupal/sites/all/modules/civicrm/CRM/Core/Invoke.php, eval, 206
/home/webadmin/aktechsolutions.com/html/drupal/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 335
, civicrm_invoke,
/home/webadmin/aktechsolutions.com/html/drupal/includes/menu.inc, call_user_func_array, 348
/home/webadmin/aktechsolutions.com/html/drupal/index.php, menu_execute_active_handler, 18


Sorry. A non-recoverable error has occurred.
We can't load the requested web page. This page requires cookies to be enabled in your browser settings. Please check this setting and enable cookies (if they are not enabled). Then try again. If this error persists, contact the site adminstrator for assistance.

Error type: Could not find a valid key.



Any assistance would be appreciated.

Ed

Donald Lobo

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Re: Sorry. A non-recoverable error has occurred.
March 03, 2010, 12:04:16 pm

check:

http://forum.civicrm.org/index.php/topic,3826.0.html

and see if it applies in your case

thanx

lobo
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edknoch

  • Guest
Re: Sorry. A non-recoverable error has occurred.
March 03, 2010, 03:27:55 pm
I've tried the items in the thread:

Cleared both the Drupal and Civicrm Cache
Created the UID 0 in Drupal
Cleared the Sessions Table
BASE URL same in both locations (settings.php / civicrm.settings.php)

It works when authenticated, but not as the anonymous user.

Synched users to contacts just to make sure.

Help.....

Ed

Donald Lobo

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Re: Sorry. A non-recoverable error has occurred.
March 03, 2010, 04:13:35 pm

1. Does it work on other pages, like contribution pages?

2. if so, can we get ssh access to your machine

http://wiki.civicrm.org/confluence/display/CRMDOC/SSH+Access+Requirements

thanx

lobo
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edknoch

  • Guest
Re: Sorry. A non-recoverable error has occurred.
March 03, 2010, 05:27:27 pm
I haven't tried it on other submittal pages, but am happy to put together a contribution page and see if it tanks. Otherwise, yes you can hit our SSH account. I'll get the user set-up and rights associated with it for you to get access. I would like to send it to you via email (so that I don't have exposure on this forum - but I assume that is in the instructions).

Thanks,

Ed

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • Sorry. A non-recoverable error has occurred.

This forum was archived on 2017-11-26.