CiviCRM Community Forums (archive)

Folks:

We're running into an issue on 2 different Civi installations where confirmation e-mails for event registrations are sometimes incomplete.  
If there's just one registration, the confirmation e-mail contains everything that was entered.

However, if one person registers multiple other people, the first registrant's confirmation e-mail looks fine and also includes a list of e-mails of the subsequent registrants, but all the subsequent confirmation e-mails look like this:

===========================================================
Registered Email
===========================================================
(I have redacted this, but the registrant's e-mail is there)
 
===========================================================
Conference Fee
===========================================================
 
$ 65.00 Regular registration   
 
===========================================================

===========================================================
0 : 5

The registration form uses the same custom profile for users 2 through whatever that is uses for the first registrant, so the information is being captured.

Any ideas?
 I didn't demo this, because I understand e-mail confirmations are disabled there.

Tracey

Yeah, I guess upgrading to 3.13 did the trick.  It seems to be working better now.  I did, however, have several minutes of blind panic with an "allowed memory size" fatal error on multiple registrations.    But thanks to Google and these great forums, I upped my memory in php.ini and seem to be good now.  WHEW!