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Author Topic: Trying to install CiviEngage  (Read 3305 times)

churp

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Trying to install CiviEngage
February 26, 2010, 11:43:59 pm
Hi,
I'm trying to install CiviEngage for CiviCRM. I seem to have gotten the CiviEngage files in ok. But on the part for loading custom fields from the XML file I'm getting this error.

Warning: DOMDocument::load() [domdocument.load]: I/O warning : failed to load external entity "/home/members/cpasf/sites/cpasf.org/web/sites/all/modules/Engage/CustomGroupData.xml" in /home/members/cpasf/sites/cpasf.org/web/sites/all/modules/civicrm/bin/migrate/import.php on line 48

Fatal error: Call to a member function xinclude() on a non-object in /home/members/cpasf/sites/cpasf.org/web/sites/all/modules/civicrm/bin/migrate/import.php on line 49

I'm having the problem of step 4 of this installation.
http://wiki.civicrm.org/confluence/display/CRMDOC/CiviEngage+Installation

Any thoughts appreciated.

Donald Lobo

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Re: Trying to install CiviEngage
February 27, 2010, 07:42:52 am

your PHP is missing DOM/XML support. check with a 'php -i | grep DOM' or phpinfo( ) call. u should have

DOM/XML => enabled
DOM/XML API Version => 20031129

lobo
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clarkburbidge

  • Guest
Re: Trying to install CiviEngage
February 28, 2010, 10:55:18 pm
I'm in the same boat. Stuck on step 4 of the install with the exact same error... but I have dom installed.

My phpinfo states:
dom
DOM/XML    enabled
DOM/XML API Version    20031129
libxml Version    2.7.3
HTML Support    enabled
XPath Support    enabled
XPointer Support    enabled
Schema Support    enabled
RelaxNG Support    enable

Would appreciate any help!! Thanks!!
« Last Edit: February 28, 2010, 11:16:46 pm by clarkburbidge »

rcrusoe

  • Guest
Re: Trying to install CiviEngage
March 02, 2010, 01:12:58 pm
I too saw this error when trying to run the import, and on closer inspection determined that the path/directory in the url you enter in step 4 has to be carefully checked to make sure it reflects your server's directory tree and not the generic example. Once I fixed that the script ran fine and the other steps could also be completed. If necessary, copy and paste the exact url you entered in the browser, and the url returned in the error message into your favorite text editor and compare them carefully.  FWIW CiviEngage is now running on my test site (drupal 6.15 and civiCRM 3.1.3) and I'm doing some further testing. Clearly the engage module is still beta and has not been fully documented etc - I had a heck of a time tracking down the info and downloading the files (no, I don't typically use svn, thanks very much). That said, making some progress on the voter/phonebank/walklist functionality has been a long time coming and badly needed, IMHO. Anyway hope this helps.
Regards,
Howard Johnson

clarkburbidge

  • Guest
Re: Trying to install CiviEngage
March 06, 2010, 02:34:18 pm
I was able to get it installed. It was a silly mistake, where I extracted and assumed it would have it's own container folder but it just dumped all the files in the modules folder.  :-[

For future finders of this thread, you man need to create a civicrm_engage folder in your modules folder and extract the files there.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Drupal Modules (Moderator: Donald Lobo) »
  • Trying to install CiviEngage

This forum was archived on 2017-11-26.