CiviCRM Community Forums (archive)

The link on the email (even after it is sent, looking at the email report) shows the correct link (for example):
http://<home>/content/precinct-convention-resolutions#comment-550
but the link inside the email received is (for example):
http://<home>/sites/all/modules/civicrm/extern/url.php?u=93080&qid=108296

This is the tracking URL that should (a) count that a given link was clicked by the given recipient and (b) redirect to the proper URL. You can choose whether to track clicks on a per-mailing basis.

and it does not work: people get Page not found

Check whether non-logged-in users have the Drupal permission to access the right page.

Quote

and it does not work: people get Page not found

Check whether non-logged-in users have the Drupal permission to access the right page.

…i.e., whether Drupal is not blocking that URL – and whether your webserver is not blocking it, of course.

Note that the URL resolver is a fairly simple script, and that the error seems to suggest that there was a problem accessing it, rather than that something went wrong during its execution.

Yes, the url is OK. Could it be the values, then? how do i check?


Oh... I just noticed that the owner/group are wrong for all sub-directories of CiviCRM. Must have appened in the 3.1.3 upgrade. I am changing now to the correct ones. Will report back in a minute.

Thanks, I was too busy fighting fires, so I did not report back, but it is fixed. The owner and group were wrong for some sub-directories in modules/civicrm, and so it was an access problem. it is fixed now.
I wish we had a script to do the upgrades with one click. As we are all volunteers, busy and have to do it at night because the system must be taken offline, it is taking too much time and too many steps, and is error prone.
What would it take to write once and for all a script to do the upgradees? Other modules in Drupal are easier to upgrade. That would also help people stay uptodate more easily.

Well, ideally it should be a one click (with a one click restore if it did not work) upgrade, and a script would do the backup, install,...)
The official instructions right now are listed on http://wiki.civicrm.org/confluence/display/CRMDOC/Upgrade+Drupal+Sites+to+3.1
and they are a 14 step process which takes at least 30 minutes, is quite error prone and does require a very knowledgable person to do it.

I agree with that and wish I could. Right now, I am still migrating a wordpress blog to drupal/civicrm for a non-profit, all volunteers, no budget organization all by myself. Together with migrating from shared to dedicated and now co-hosted server. So my time to learn all that new stuff (last time I did any programming myself was fortran, pl1, not talking of some business basic on fortune 16:32 systems for some of you old timers.... we were running whole accounting operations on a "desktop" linux box on motorolla 68000, with 256k of memory and a gigantic 5MB hard drive). That is where I did my first rm -r * in the wrong (root) directory...
Anyway, I hope i can help soon either myself or some sponsoring. Any idea how that works?

Thanks. So I understand the minimum is in the $5-10K range. I need to start fundraising...