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Author Topic: SMTP or CiviMail settings for Yahoo.com  (Read 1297 times)

Alan.Guggenheim

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SMTP or CiviMail settings for Yahoo.com
March 04, 2010, 11:54:39 am
We are sending large email blasts (5,000+) and more than 1,000 of our subscribers have yahoo.com email accounts.
CiviMail works well now, and most emails go out quickly on our dedicated server. Except for yahoo which takes several hours or even several days to get out of the smtp queue.
I am working with yahoo, and they said they made some changes to their system for our IP address (did not seem to help much), but they also recommand:
1- to send only 5 messages at a time or at least to have SMTP reconnect automatically after 5 messages and being dropped by them
2- to use multiple concurrent connections
On our CentOS system, we use Exim as our SMTP server, but I am not familiar with it.
Any idea on how to better setup either CiviMail or preferably Exim/SMTP to accomodate Yahoo?
Thanks

Denver Dave

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Re: SMTP or CiviMail settings for Yahoo.com
March 04, 2010, 11:43:36 pm
Just curious, how do you know the yahoo mail is still in the smtp queue waiting to go out.  This must be different than the civimail report of messages sent.

Alan.Guggenheim

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Re: SMTP or CiviMail settings for Yahoo.com
March 05, 2010, 07:37:16 am
Yes, as far as civimail is concerned, it thinks that the emails are gone, and the reports reflcet that. In reality, they go to the "transport" program that does the actual sending over the internet. In my case, Exim which is an SMTP server. It has its own queue and commands to look and manage.
I use cpanel so i just look at the smtp queue there (like that i do not need to remember the syntax of all the command line commands for ech system...)

Piotr Szotkowski

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Re: SMTP or CiviMail settings for Yahoo.com
March 08, 2010, 05:00:48 am
Quote from: Alan.Guggenheim on March 04, 2010, 11:54:39 am
Any idea on how to better setup either CiviMail or preferably Exim/SMTP to accomodate Yahoo?

CiviMail – no good idea; having a separate mailings to Yahoo! recipients (and send them with low batch threshold) would be a pain to manage.

IMHO it would make the most sense to solve this on the Exim level, but I have never used Exim. From a quick googling – did you check this thread?
If you found the above helpful, please consider helping us in return – you can even steer CiviCRM’s future and help us extend CiviCRM in ways useful to you.

Piotr Szotkowski

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Re: SMTP or CiviMail settings for Yahoo.com
March 08, 2010, 05:03:00 am
Quote from: Alan.Guggenheim on March 05, 2010, 07:37:16 am
I use cpanel so i just look at the smtp queue there (like that i do not need to remember the syntax of all the command line commands for ech system...)

FWIW – mailq seems to be the generally-accepted standard. :)
If you found the above helpful, please consider helping us in return – you can even steer CiviCRM’s future and help us extend CiviCRM in ways useful to you.

Alan.Guggenheim

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Re: SMTP or CiviMail settings for Yahoo.com
March 08, 2010, 06:43:49 am
Thanks. Yes, I have looked at everything I could find in google, but did not find a definitive answer.
I also came to the conclusion that the fix has to be at the exim/smtp level, and I tried quite a lot os settings. Noting perfect yet, but it is improved.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • SMTP or CiviMail settings for Yahoo.com

This forum was archived on 2017-11-26.