CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • My provider allows only 500 mail per day : how to schedule
Pages: [1]

Author Topic: My provider allows only 500 mail per day : how to schedule  (Read 1996 times)

brigittem

  • I post occasionally
  • **
  • Posts: 43
  • Karma: 1
My provider allows only 500 mail per day : how to schedule
March 05, 2010, 07:53:06 am
Hi,

I've only 1000 or 2000 contacts. My provider allows 500 mail each day. It's OK for me. But I don't know how to split my mailing. Is it possible to start an 2000 contacts email and let civicrm schedule it during 4 days ?

Thank you for your help.

brigitte

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: My provider allows only 500 mail per day : how to schedule
March 05, 2010, 11:34:05 am
brigitte:

Check http://drupal.demo.civicrm.org/civicrm/admin/mail?reset=1

HTh

Kurund
Found this reply helpful? Support CiviCRM

Denver Dave

  • Ask me questions
  • ****
  • Posts: 471
  • Karma: 9
Re: My provider allows only 500 mail per day : how to schedule
March 05, 2010, 01:45:59 pm
That may be a problem for you.  As described by Kurund, you can schedule, but taking 2 to 4 days to get a mailing out may be irritating, especially if your name list is growing.   Are you sure the restriction is not 500 PER HOUR?  That's more common.

Dave
« Last Edit: March 05, 2010, 02:08:40 pm by Kurund Jalmi »

brigittem

  • I post occasionally
  • **
  • Posts: 43
  • Karma: 1
Re: My provider allows only 500 mail per day : how to schedule
March 06, 2010, 01:44:41 pm
Thank you, i'll try.

brigittem

  • I post occasionally
  • **
  • Posts: 43
  • Karma: 1
Re: My provider allows only 500 mail per day : how to schedule
April 16, 2010, 02:23:50 pm
url http://drupal.demo.civicrm.org/civicrm/admin/mail?reset=1 didn't work when I tried, and doesn't work today .

Any other idea ? Thanks

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: My provider allows only 500 mail per day : how to schedule
April 16, 2010, 04:45:41 pm

can u tell us what you tried and what did not work?

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

brigittem

  • I post occasionally
  • **
  • Posts: 43
  • Karma: 1
Re: My provider allows only 500 mail per day : how to schedule
April 19, 2010, 04:25:36 am
I'm waiting for the next mailing to test. I will not forget to let you know when it's done.

Brigitte

brigittem

  • I post occasionally
  • **
  • Posts: 43
  • Karma: 1
Re: My provider allows only 500 mail per day : how to schedule
April 21, 2010, 01:05:22 pm
I tested yesterday :  :'(

parameters:

1200 mail to send

sendmail


- in french : Période de stockage temporaire du courrier : 180
- batch : 500
- in french : Limite du stockage temporaire du courrier (spool ?) : 0

I launched the cronjob once yesterday
Mailing report said 500 mail were sent

I re-launched cron job today
Mailing report said : 1000 mail sent

A few hours after, only 40 mail had been opened

I searched through the database, collected the event_queue id for the opened mails, and found the contact who had opened their mail. They were all in the first 100 contact_ids in the contact_table.

So I think that a process (witch ?) did the job for the first 100 contacts and then stopped.

But I don't know witch process aborted : is it a civicrm process, a process of my provider ?

I'm planning to build test data and to try with far smaller group of mail.

If anyone can help with any idea, your welcome.

Brigitte

Denver Dave

  • Ask me questions
  • ****
  • Posts: 471
  • Karma: 9
Re: My provider allows only 500 mail per day : how to schedule
April 21, 2010, 02:20:50 pm
The issue of what your host will allow may be different than how you are triggering the sending.  At least on our system, when I manually send with
http://<mydomain>/drupal/civicrm/mailing/queue?reset=1 it only runs the first batch of 80 and then if I submit it again, it does the next batch of 80.

Our Cron job
wget 'http://<mydomain>/drupal/sites/all/modules/civicrm/bin/civimail.cronjob.php?name=myuser&pass=mypassword'   (without the parameters to stop the email and file creation notification.)

submits a batch of 80 each 10 minutes until done - in our case 12 hours later.

If you are really submitting 500 all at one time, maybe that is too much for your system and might make you look like a spammer (not sure) - might try a smaller number for a time period less than a day (10 minutes in our case)
= = = =

Open rates are not indicative of how many emails were sent since most client email programs block this information from being reported (grumble grumble).  I have several contact records for myself to verify the flow and also sometimes I have called people to see if they received.

If you have access to cron, I'd try a smaller number per time period.  If you are really manually submitting, you asked for 500 - that's what you got, until you ask again.

What do you think?

brigittem

  • I post occasionally
  • **
  • Posts: 43
  • Karma: 1
Re: My provider allows only 500 mail per day : how to schedule
April 22, 2010, 01:46:45 am
Thanks,

I'm wanting to try with a smaller batch.

But I've a problem to launch cron automatically : My provider offers the possibility to parameter the cron : url for the cron job, period. it's easy ... but it doesn't accept my cron url : the url is too long. I tried with a file containing a redirection to the cron job (header location..) and put this url instead of the real cronjob url. But it didn't work.

That's why I launched the cron manually and couldn't launch it every 10 minutes, because there are plenty of other thing to do for me in a day  ;)

Any idea how I could run the cron job automatically ?

other strange point : although most of the mail are'nt really sent, civicrm mailing report says something like "succesfull delivered" (for me it's in french).

Brigitte

Eileen

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4195
  • Karma: 218
    • Fuzion
Re: My provider allows only 500 mail per day : how to schedule
April 22, 2010, 02:51:47 am
If you really can't get cron working on your webserver you can schedule it off another machine (PC/ server) if you have access to one that is on all the time.
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

Denver Dave

  • Ask me questions
  • ****
  • Posts: 471
  • Karma: 9
Re: My provider allows only 500 mail per day : how to schedule
April 22, 2010, 08:41:45 am
I'm not convinced that there isn't a misunderstanding of the settings.  But if your provider really only allows 500 emails per day and does not allow long enough URLs in the cron job, then that might be two strikes and time to consider another host if possible.

But theoretically speaking, I wonder if you could setup an intermediate script which you could call from cron and have that click off the Civimail.  Not sure, but if you do this, make sure you protect the script from being called by hackers.

Dave
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • My provider allows only 500 mail per day : how to schedule

This forum was archived on 2017-11-26.