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  • Access Denied to the dashlet dashboard
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Author Topic: Access Denied to the dashlet dashboard  (Read 4054 times)

perk76

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Access Denied to the dashlet dashboard
March 05, 2010, 11:22:05 am
So I am very much new to CiviCRM and drupal, but starting to get into it.  One issue that I have and cant find anything online about is permission denied to one particular page, i.e. the dashlet dashboard.

I am able to login to drupal.  When I hit the Civicrm link the activity dashboard comes up with access denied.  I am able to use the title bar to go through the civicrm items.  The dashboard wants me to login again but here is the catch any data entered for a user name/password will pull up the dashboard.  I have attached a screenshot.

Any help is appreciated.

Perk

Kurund Jalmi

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Re: Access Denied to the dashlet dashboard
March 05, 2010, 11:35:12 am
Did you try "Refresh Dashboard Data" button?

HTh
Kurund
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perk76

  • Guest
Re: Access Denied to the dashlet dashboard
March 05, 2010, 11:36:46 am
Yes, that doesnt do anything.

And if I enter my login information into the dashlet it will show the dashboard.  But if I enter dirty login information it also shows the dashboard.... :(

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
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    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Access Denied to the dashlet dashboard
March 05, 2010, 12:19:02 pm
Quote
if I enter my login information into the dashlet it will show the dashboard.  But if I enter dirty login information it also shows the dashboard....
You mean show dashboard inside dashlet?

May be you should jump #civicrm irc channel ( http://webchat.freenode.net/?channels=#civicrm )

Kurund
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perk76

  • Guest
Re: Access Denied to the dashlet dashboard
March 05, 2010, 12:21:29 pm
What do you mean jump channel?  I am not familiar with that.

It seems like the current drupal logged in user should be able to 'be logged in' when the dashboard is opened up once the civicrm link is clicked.

perk76

  • Guest
Re: Access Denied to the dashlet dashboard
March 05, 2010, 12:27:11 pm
I am in the IRC room I think...

Kurund Jalmi

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  • I’m (like) Lobo ;)
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  • Posts: 4169
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    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Access Denied to the dashlet dashboard
March 05, 2010, 12:28:18 pm
Quote
What do you mean jump channel?
Sorry, I mean join the channel and ping us.

Quote
It seems like the current drupal logged in user should be able to 'be logged in' when the dashboard is opened up once the civicrm link is clicked.

Are you trying to access CiviCRM Home by anonymous user? It might not work and I won't recommend giving CiviCRM access to anonymous user.

HTh
Kurund
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perk76

  • Guest
Re: Access Denied to the dashlet dashboard
March 05, 2010, 12:53:17 pm
Thanks to Kurund this issue is resolved.

Needed to fix base url in the civicrm.settings.php file, and the Base Directory Path and Base URL settings in civicrm, and finished with a menu rebuild.  Access denied error is gone.

thanks alot!
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Access Denied to the dashlet dashboard

This forum was archived on 2017-11-26.