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  • Max participant limit not cutting off registrations
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Author Topic: Max participant limit not cutting off registrations  (Read 1175 times)

AJA

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Max participant limit not cutting off registrations
March 06, 2010, 09:26:14 am
Hello, I'm encountering an issue with event registrations, they are not cutting off at the max participant limit. The event info screen shows still shows a "Register Now" link, and people can register when the event is full.

Ideas?

Donald Lobo

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Re: Max participant limit not cutting off registrations
March 06, 2010, 02:12:58 pm

are folks registered using pay later / pending payments? we dont consider them registered. there is an admin setting for this:

check: http://drupal.demo.civicrm.org/civicrm/admin/participant_status?reset=1

lobo
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AJA

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Re: Max participant limit not cutting off registrations
March 06, 2010, 09:05:31 pm
Nope these are not enabled. The people have definitely paid during registry.

AJA

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Re: Max participant limit not cutting off registrations
March 09, 2010, 02:58:45 pm
bump

Donald Lobo

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Re: Max participant limit not cutting off registrations
March 09, 2010, 07:37:56 pm

You will need to help debug and fix this issue. The relevant code is at:

CRM/Event/BAO/Participant.php, function eventFull

u also need to ensure that u dont have waitlist enabled on this event

lobo
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swimman13

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Re: Max participant limit not cutting off registrations
May 06, 2010, 11:57:14 am
We are having the same issue.  Max = 15 and if you enter 15 separate registrations, then #16 will show At Max.  However, we are using price sets, for Adult and Student ticket prices, and it does not seem to work.  We are not using wait listing, and have check Participant statuses.  All registrations went through without an issue, totaling 34 adults and 21 students, but it was not until I booked the 16th registration did it trigger the max message.  Version 3.0.4

In fact, with a limit of 15 in place, while using price sets, I can enter a booking for 20 Adults and 20 students in one transaction.  Now maybe I just don't understand how price sets work, but this seems strange to me.

« Last Edit: May 06, 2010, 12:09:54 pm by swimman13 »

swimman13

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Re: Max participant limit not cutting off registrations
May 10, 2010, 05:08:49 am
And to be sure it was not related to our older version, I went onto your demo site just now and configured an event as on our system, and the exact same problem exists.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Max participant limit not cutting off registrations

This forum was archived on 2017-11-26.