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Author Topic: Page Not Found  (Read 783 times)

Jon Rodriguez

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Page Not Found
March 16, 2010, 11:53:40 am
A client had me completely redesign a new website for an association they manage.  The website was hosted as an add-on domain and the wanted me to do the same for the new website, so the url format was http://www.website1.com/directory.  Everything worked fine until I enabled the new website as the add-on domain, allowing people to view the website as www.website2.com.

The Drupal section works fine.  I can administrate from the new URL and people can visit the site, create accounts, basically everything we need them to do.  The problem is that if I go into the CiviCRM menu and try to go to view anything, the Membership dashboard for example, it gives me a Page Not Found error.  The reason why is that it takes me to www.website2.com/directory/civicrm/member&reset=1 instead of just www.website2.com/civicrm/member&reset=1.

I tried to change the directory path and URL by going to http://www.website2.com/index.php?q=civicrm/admin/setting/updateConfigBackend&reset=1 and changing the base URL to http://www.website2.com, but it breaks everything to where the paths go screwy.  The CiviCRM navigation menu disappears and all the pictures turn up red Xs.

It's been manageable up until recently because I've been telling the people who are administering the site to just go through http://www.website1.com/directory/civicrm to view the CiviCRM functions, but they've asked me to add a link to people's contact record in their profile so that they can check their membership status and it's having the same broken link problem.

I'm not sure what I need to do here.  Any help would be great.

Donald Lobo

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Re: Page Not Found
March 16, 2010, 04:52:07 pm

civicrm does not do well with multiple urls to the same website :(

your best bet might be use apache to redirect: http://www.website1.com/directory to: http://www.website2.com

and then follow these steps:

http://wiki.civicrm.org/confluence/display/CRMDOC/Moving+an+Existing+Installation+to+a+New+Server+or+Location

to ensure all places have been fixed to reference website2

lobo
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