CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Refund
Pages: [1]

Author Topic: Refund  (Read 1014 times)

civicrmsav

  • I post frequently
  • ***
  • Posts: 121
  • Karma: 5
  • CiviCRM version: 4.2.6
  • CMS version: Drupal 7.x
Refund
March 17, 2010, 07:24:07 am
Hi - 

Is there a way to record a refund?  I don't see how to do that.  I can delete the transaction of course, but it would be more accurate to record the transaction and the refund.

- A

CiviTeacher.com

  • I live on this forum
  • *****
  • Posts: 1282
  • Karma: 118
    • CiviTeacher
  • CiviCRM version: 3.4 - 4.5
  • CMS version: Drupal 6&7, Wordpress
  • MySQL version: 5.1 - 5.5
  • PHP version: 5.2 - 5.4
Re: Refund
March 17, 2010, 11:56:26 am
You can record a negative number (i.e. -$50) contribution, although there is a bug that is being fixed in 3.1.4 relating to this.
Try CiviTeacher: the online video tutorial CiviCRM learning library.

civicrmsav

  • I post frequently
  • ***
  • Posts: 121
  • Karma: 5
  • CiviCRM version: 4.2.6
  • CMS version: Drupal 7.x
Re: Refund
March 17, 2010, 12:04:55 pm
I'm still in 2.2.7 (planning to upgrade) where negative numbers are apparently not allowed.  This is a good reason to upgrade, thank you.

wasatchgardens

  • Guest
Re: Refund
June 24, 2010, 09:56:34 am
I was able to enter a negative number recently, but now am not able to (in v. 3.1.3). Thoughts? Suggestions? Other ways to record a refund?

Thanks!

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Refund
June 24, 2010, 11:46:26 am

can u try upgrading and checking this with 3.1.5

i know this was fixed in a recent version. can u also do the same test on

drupal.demo.civicrm.org
sandbox.civicrm.org

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Refund

This forum was archived on 2017-11-26.