Author Topic: Cannot assign imported contacts to a group. (Read 821 times)

NilsHenrik · March 25, 2010, 09:03:18 am

Hi, I am using CiviCRM 3.1.3.
The import of data works fine, but I cannot click on any of the links below to assign new contacts to tags and groups. I uninstalled my JCE and Azrul components and plugins, but the problem persists. See screen shot.

Any ideas why the links are not enabled? Regards, Henrik

emilyf · March 25, 2010, 11:01:00 am

looks like the links are enabled; i think these just use a javascript onclick() function to expand them out. do you have javascript disabled? check in another browser?

also check your resource urls in civi admin > global settings > resource urls

NilsHenrik · March 25, 2010, 11:28:12 am

Thanks, just checked my javascript settings and global resource files settings. Appears to work fine. Also checked in IE7 and Mozilla Firefox 3.6.2. This is strange. Henrik

emilyf · March 25, 2010, 11:30:23 am

hmmm. try clearing out everything in your templates_c folder (don't delete the folder itself).

NilsHenrik · March 26, 2010, 10:22:03 am

It's solved.
The rokbox plugin was the problem. To work around it, temporarily disable both plugins in the extension manager. Thanks guys. Henrik

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Author Topic: Cannot assign imported contacts to a group. (Read 821 times)

NilsHenrik

Cannot assign imported contacts to a group.

emilyf

Re: Cannot assign imported contacts to a group.

NilsHenrik

Re: Cannot assign imported contacts to a group.

emilyf

Re: Cannot assign imported contacts to a group.

NilsHenrik

Re: Cannot assign imported contacts to a group.