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Author Topic: CiviEvent not recording participant e-mails: RESOLVED  (Read 836 times)

erc_weblaborGrunt

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CiviEvent not recording participant e-mails: RESOLVED
March 26, 2010, 01:49:09 am
Hi, I tried searching for this, but couldn't find anybody with similar problem.

I am setting up CiviEvents for people to register, the system would record everything except the email.  I tried configuring a number of different registration options, but the e-mail is always dropped.  Every custom data field that I have made is being recorded, just the email missing.  E-mail is the default data field when no profile is being appended, when I put my custom profile page in the online registration, the email field I have in the custom profile just gets overriden.  An blank event page by itself with no profile still won't register email.  Is this a glitch or am I missing some setting?  I've just recently upgraded to CiviCRM 3.1.1.  The previous version I was using was 2.2 beta and didn't have any problem like this so I don't know what I could've missed.  Please help!

Thank you

« Last Edit: March 26, 2010, 01:03:57 pm by erc_weblaborGrunt »

emilyf

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Re: CiviEvent not recording participant e-mails
March 26, 2010, 07:43:11 am
i'm having a similar behavior but am  having trouble pinpointing when/why  it's happening because it is happening at random times. currently trying to figure out if it's tied to events that allow for multiple registrations.

Donald Lobo

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Re: CiviEvent not recording participant e-mails
March 26, 2010, 11:05:34 am

this is a bug in 3.1.1 for free events (which also bit us at civicrm.org, very ironic!)

please upgrade to 3.1.3

thanx

lobo
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erc_weblaborGrunt

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Re: CiviEvent not recording participant e-mails: RESOLVED
March 26, 2010, 01:01:59 pm
Ok, just upgraded to 3.1.3.  Everything seemed to be working now.  

Thanks for responding so quickly and the very helpful tip.

emilyf

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Re: CiviEvent not recording participant e-mails: RESOLVED
March 31, 2010, 04:28:31 am
Hmm. I am already on 3.1.3 before I noticed the issue. I'm still trying to figure out the details because it appears random when it happens.
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  • CiviEvent not recording participant e-mails: RESOLVED

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