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  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • New Bounce Pattern for "Over Quota"
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Author Topic: New Bounce Pattern for "Over Quota"  (Read 1545 times)

Marty

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New Bounce Pattern for "Over Quota"
March 30, 2010, 10:03:34 pm
I receive occasional bounces indicating the recipient mailbox is full.  Sometimes CiviMail recognizes the Bounce Type properly (Quota) with various Bounce Reasons (mailbox is full, Disk Quota, Quota exceeded, etc).  Other times, however, CiviMail does not recognize the Bounce Type properly (Invalid) and produces a Bounce Reason "Unknown bounce type: Could not parse bounce email."

I discovered that the bounce patterns do not include a case for the most basic pattern "over quota".  There is a pattern "overs?quota" but I'm not sure what that is supposed to match (is it even correct?).

How is the civicrm_mailing_bounce_pattern table maintained?  Are we allowed to add our own patterns to the table, or do we open an issue and request new patterns be added for a subsequent CiviCRM release?

xavier

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Re: New Bounce Pattern for "Over Quota"
March 31, 2010, 01:33:59 am
Have you added the pattern in your install and did it fix your problem ?

If this is the case, could you fill an issue, I'm sure it would benefit others as well.

X+
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Donald Lobo

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Re: New Bounce Pattern for "Over Quota"
March 31, 2010, 07:13:20 am

if you want to add a bounce pattern, do the following:

1. create an issue to add the above on http://issues.civicrm.org/

2. add the relevant sql to:

xml/templates/civicrm_data.tpl
CRM/Upgrade/Incremental/sql/3.2.alpha1.mysql.tpl


attach the patch of the above 2 files to the issue :)

lobo
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Marty

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Re: New Bounce Pattern for "Over Quota"
April 28, 2010, 11:57:37 am
http://issues.civicrm.org/jira/browse/CRM-6159 opened for this issue.
« Last Edit: April 28, 2010, 12:00:29 pm by Marty »

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • New Bounce Pattern for "Over Quota"

This forum was archived on 2017-11-26.