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Author Topic: Registration is going through but confirmation screen is not loading  (Read 696 times)

bahando

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Registration is going through but confirmation screen is not loading
April 10, 2010, 05:29:17 am
The headline more or less explains my problem. I am setting up a new website (it is still in the very early phase - just started) and I wanted an event handler to receive applications for our yearly conference. Luckily I stumbled over CiviCRM which does exactly that. However, while I managed to setup a test event and integrate it into joomla, the confirmation screen is not loading when I try to submit an application.
If you wish to see for yourself here is the adress: http://www.danmun.eu/index.php?option=com_civicrm&view=Events&layout=register&Itemid=29

While the application does go through and I can see it in the event manager, I do not get a confirmation screen after fulfilling the application process. I just end up at a blank loading screen. I suspect this might have something to do with my host who does not allow for switching safe mode off?

If this is the problem - could anyone tell me exactly what files that are involved and causes the problem, as I might be able to pursuade my provider to help out with a solution. Personally I am no IT wizard so I can only do so much :)

More exact info about my server setup can be found here: http://danmun.unoeuro.eu/phpinfo.php

I hope someone is able to help me out.

Best regards - Morten

Donald Lobo

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Re: Registration is going through but confirmation screen is not loading
April 10, 2010, 05:58:43 am

you might want to check your error logs and see what errors you are getting.

i dont think we've run civicrm with safe mode on. your best bet might be to switch to a provider who's willing to turn that off (IMO)

lobo
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bahando

  • Guest
Re: Registration is going through but confirmation screen is not loading
April 10, 2010, 07:26:05 am
I guess its time to find a new provider with the option to run without safe mode on then. Cheers.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Registration is going through but confirmation screen is not loading

This forum was archived on 2017-11-26.