CiviCRM Community Forums (archive)

CiviCRM sends the Membership receipt and renewal reminder (maybe other messages too?) to the email address listed in the Organization's contact record.

In my project, we need those emails to go to one or more different people. (They are employees of the organization and have their own CiviCRM Individual contact records.) At the same time, we DO NOT want the email to go to the address in the Organization's contact record.

What is the best way to handle diversion of the email messages?

1. Clone/modify CiviCRM source code
2. Try to use hook_mail or some other hook to trap and modify the email actions?
3. Other approach?

thanks!