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  • Trouble Installing 1.9
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Author Topic: Trouble Installing 1.9  (Read 2045 times)

loudmonks

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Trouble Installing 1.9
October 12, 2007, 05:19:59 pm
I have tried multiple times to install using the instructions for 1.8 & 1.9 for Joomla/PHP5, with no success.

The install has been successfull each time. 

Upon trying to open the CiviCrm menu I have repeatedly gotten this message:


Warning: require_once(Log.php) [function.require-once]: failed to open stream: No such file or directory in /home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm/civicrm/CRM/Core/Config.php on line 39

Fatal error: require_once() [function.require]: Failed opening required 'Log.php' (include_path='.:/home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm/civicrm:/home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm/civicrm/packages:/home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm:/home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm/civicrm:/home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm/civicrm/packages:.:/usr/local/php5/lib/php:/usr/local/lib/php') in /home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm/civicrm/CRM/Core/Config.php on line 39

Any pointers or advice would be gladly appreciated.

thank you
Matthew
« Last Edit: October 12, 2007, 09:24:04 pm by loudmonks »

speleo

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Re: Trouble Installing 1.9
October 13, 2007, 02:47:01 am
did you edit the civicrm.settings.php files? Search the wiki for instructions.

loudmonks

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Re: Trouble Installing 1.9
October 13, 2007, 08:52:04 am
Speleo:

Thanks for the response.

According to the wiki one only needs to update the civicrm.settings.php for Mambo installation.   I am running Joomla. 

I did go ahead and make the changes to the civicrm.settings.php file as instructed to test:

I changed  the following line( 'CIVICRM_UF_USERSTABLENAME', 'jos_users' ); 
to ( 'CIVICRM_UF_USERSTABLENAME', 'mos_users' );

This did not result in any change of the error message when I go to the Components/Civicrm Home/Menu -button on the joomla administration page.

I still get the error:

Warning: require_once(Log.php) [function.require-once]: failed to open stream: No such file or directory in /home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm/civicrm/CRM/Core/Config.php on line 39

Fatal error: require_once() [function.require]: Failed opening required 'Log.php' (include_path='.:/home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm/civicrm:/home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm/civicrm/packages:/home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm:/home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm/civicrm:/home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm/civicrm/packages:.:/usr/local/php5/lib/php:/usr/local/lib/php') in /home/.rhodes/mstubbs/eastlakeseattle.org/administrator/components/com_civicrm/civicrm/CRM/Core/Config.php on line 39


Are there other instructions for changing the civicrm.settings.php file that I am missing? 

Thank you for your continued help. 
Matthew
      

Donald Lobo

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Re: Trouble Installing 1.9
October 13, 2007, 09:47:19 pm

Based on the error message and your include path, most likely civicrm is missing a few directories / files on your server. Not sure how you transferred/unzipped the file, but i would redo the xfer and preferably unzip the component on the server

lobo
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loudmonks

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Re: Trouble Installing 1.9
October 14, 2007, 11:06:55 am
Donald:

Thanks for the response. 

I un-installed per your recommendations.   But I was unfortunately unable to load the file per your directions.  I am using a site hosted on Dreamhost and the zip file size (8.9mb) is greater than their ability to manage. So I can upload the file but cannot unzip the it on the server.

So I have copied all of the files over again manually. 

Once again after successful install I am running in to problems when I try to open the CiviCRM administration page. This time it is a different error.

I am getting the following error message:

Cannot execute DROP TABLE IF EXISTS civicrm_mailing_job: DB Error: constraint violation

Any thoughts on this error message.

Thanks to all for their assistance.
Matthew

Donald Lobo

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Re: Trouble Installing 1.9
October 14, 2007, 12:12:27 pm

You might want to consider asking someone a bit familiar with php/mysql to help and/or hire someone from the CiviCRM professional pages: http://civicrm.org/professional/

lobo
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loudmonks

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Re: Trouble Installing 1.9
October 15, 2007, 11:47:22 am
All:

I realized that the  reason I was having trouble was that I had at one point installed Civicrm 1.7 on my website and despit having removed it from the site, this new install of 1.9 was essentially an upgrade. 

So if you end up with similar error messages you may want to check out the documentation on reinstalling.

Thanks to everyone who helped out.

Cheers,
Matthew

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • Trouble Installing 1.9

This forum was archived on 2017-11-26.