CiviCRM Community Forums (archive)

If I add a new contribution and start typing in the "select contact" field it does not auto-populate with the contacts already stored in civicrm.  I tried it on the demo site and it works fine there of course.  Any ideas on what may be causing this?

Thank you.

Does it work for other auto complete ? check for navigation menu auto complete.

can u clear your browser cache and delete template_c folder from 'drupal base dir'/sites/default/files/civicrm/

kiran

Thank you for the suggestions. I did the following per your instructions:

• Cleared the browser cache
• Deleted template_c directory
• Tried the navigation bar and auto-complete is not working.
• Tried the "new contribution" and auto-complete is not working as well

So far no luck.[/list]

Just a guess -

can u confirm your resource urls from Administer CiviCRM -> Global Settings -> Resource URLs
related demo site url to access resource urls is : http://drupal.demo.civicrm.org/civicrm/admin/setting/url&reset=1

kiran

Here is where they are currently set to:
Civicrm Resource url
sites/all/modules/civicrm/Image upload url
sites/default/files/civicrm/upload Temporary Files
sites/default/files/civicrm/upload/Images
sites/default/files/civicrm/persist/contribute/Customsites/default/files/civicrm/custom/Just noticed the note on that page that says the webserver needs to have write permission to those directories.  I will verify that it does.