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  • CiviCRM Community Forums (archive) »
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  • Using Profiles (Moderator: Dave Greenberg) »
  • New organization created through a profile becomes an Individual!
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Author Topic: New organization created through a profile becomes an Individual!  (Read 1062 times)

Alan.Guggenheim

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New organization created through a profile becomes an Individual!
May 05, 2010, 04:28:08 pm
We are entering new contacts using a profile. It is supposed to create "Organizations". In this case, Press contacts and we add them to a group. We verified that they were properly entered and listed as Organization in a search of the group.
Then, after entering a few more, suddenly some (but not all!) of the contacts show as "Individuals" no more as "Organization".

1- Any idea why and what the problem might be or where we should look?
2- Any easy fix for the wrong contacts? I did not see any standard way to change a contact from Individual to Organization. Any Export/Import? If there is a DB Table to edit, I can live with that, but which table or tables? What columns? Any risk?

Thanks

Erik Hommel

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Re: New organization created through a profile becomes an Individual!
May 06, 2010, 01:26:13 am
I have no idea what caused the error, but I can tell you which table you can update:
civicrm_contact is the one where the type of contact is kept, and you should update the field contact_type, so something like
Code: [Select]
UPDATE civicrm_contact SET contact_type = 'Organization' WHERE .....assuming you can identify the contacts that went wrong.
As far as I know I can see no problems updating the field in this way....

Good luck!
Consultant/project manager at EEatWork and CiviCooP (http://www.civicoop.org/)

Kiran Jagtap

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Re: New organization created through a profile becomes an Individual!
May 06, 2010, 01:47:09 am
It seems to be weird.

can u try to replicate same on our public demo site : http://drupal.demo.civicrm.org/

thanks

kiran
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Alan.Guggenheim

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Re: New organization created through a profile becomes an Individual!
May 06, 2010, 05:38:39 am
I agree with you. It sure does. I can try, but our setup includes Drupal, OG, Complex ACL for many groups and smart groups, lots of custom data,... Can I re-create the same environment on the demo site? How do I find out what is relevant or not? Could it be linked to the error in "Add contact to a group" http://forum.civicrm.org/index.php/topic,9791.msg58030.html#msg58030?

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Profiles (Moderator: Dave Greenberg) »
  • New organization created through a profile becomes an Individual!

This forum was archived on 2017-11-26.