CiviCRM Community Forums (archive)

I am upgrading from 3.1.1 to the latest version (3.1.4?) Is that possible or should I upgrade in steps first?

I only have a few hours to do this. Would that be enough time? I am just trying to prepare the best I can because this upgrade must go smoothly. My client wants as little downtime as possible.

Should I delete my smart groups first?
I have several custom data groups and profiles. The forms, and all the information saved in contacts already being preserved is the number one priority. Will upgrading allow this to happen?

Also, we are upgrading because sporadically, we receive a "non recoverable error" with no other explanation when customers submit event registrations. I found others in the forum with the same problem, and for them, upgrading worked. If there is a workaround, and upgrading is not the best solution, then please let me know.

Ok thank you for the information. I am currently trying to get a copy onto my localhost. I have created the database, etc, but it is saying my import file is too large. Perhaps I should really clean up everything before I export the tables again.

I have a lot of disabled custom data groups and profile, that we did not use to gather any information. Could I possibly just drop those tables in phpmyadmin, instead of one by one deleting them individually from the custom admin menu in Civi?


Thanks so much for the quick response!

Ok thank you.

Also, should I start deleting data in any specific order? What if I do happen across a custom field that has contacts tied to it? Do option sets count? Meaning I have several custom data fields that have the same option groups assign to them, will that effect the active groups?