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Author Topic: Smart Groups Problem!!  (Read 556 times)

ripcurler03

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Smart Groups Problem!!
May 06, 2010, 12:34:57 pm
Hey all, new to the CiviCRM arena.  Have a question or two about Smart groups

If I create a new contact or import new contacts I have smart groups set up that should add those new contacts.  Let's say for example I have a smart group for the state of California.  When I add someone new, the smart group should pick them up and put them into the group "california".  Lets say that I also make the smart group "California" have a parent group "USA."

So, a new client (let's call him Steve) goes in, they are from the state of California.  They should automatically show up in the Smart group "California" as well as in its parent group "USA".

The problem is when I check out Steve's profile, under the "Groups" tab i see Groups (0).  But, when got to Manage Groups --> California --> Members, steve shows up.  The same goes for Manage Groups --> USA --> Members, steve shows up.  This becomes especially annoying when I am trying to run reports on the criteria "groups" --> California.  No one shows up unless I manually put them there. 

Granted this is just an example group, the project I am working on has custom criteria that is a little more complex.  Is there any way to fix this!?!?!

Any help would be awesome!

Donald Lobo

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Re: Smart Groups Problem!!
May 06, 2010, 02:53:31 pm

smart groups do not show up under the groups (since they are basically computed from a query)

this can be classified as a missing feature. would be great if you could contribute code to implement this feature. The key would be to make this efficient (which is hard if you have a lot of smart groups). however we do have smart group contact caching now which makes the issue a wee bit easier (espcially if u r willing to live with the "groups" not being there all the time)

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Smart Groups Problem!!

This forum was archived on 2017-11-26.