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  • 50%-80% bounce rate with civimail & civismtp. Ugh.
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Author Topic: 50%-80% bounce rate with civimail & civismtp. Ugh.  (Read 1303 times)

rdoiron

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50%-80% bounce rate with civimail & civismtp. Ugh.
May 10, 2010, 10:10:02 am
We're a nonprofit group with a mailing of about 20,000 names.  Earlier this year, we moved our website over to Drupal 6 and CiviCRM 3.1 with the thinking that we'd be able to send targeted emails out to our list with ease using civimail.  Prior to this, we had been using MailerMailer.com, a service like MailChimp and had bounce rates of about 2%.  The first time we tried sending out our monthly newsletter with civimail using our own mail server we had a bounce rate of 80%. Last week, we signed up for civismtp and tried that and had a bounce rate of 52%.  Can someone help me diagnose and solve this problem?  Our newsletter and mailing list are how we reach out to people and it doesn't work for us to only be reaching half of our community.  Thanks. Roger

shane

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Re: 50%-80% bounce rate with civimail & civismtp. Ugh.
May 10, 2010, 01:37:52 pm
Hi Roger,

I just sent an email about this.  can you please respond to that?

thx!

-Shane

zesgar

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Re: 50%-80% bounce rate with civimail & civismtp. Ugh.
August 25, 2010, 08:22:46 pm
I am having the exact same problem.... Did you find a fix?

jase700

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Re: 50%-80% bounce rate with civimail & civismtp. Ugh.
September 01, 2010, 01:52:33 pm
for some reason we sent out two mailings today. It started out OK, and now everything is bouncing.  Can someone help? I can do the save and test function with no problem, but I never receive the e-mail.
« Last Edit: September 01, 2010, 01:55:07 pm by jase700 »
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  • Old sections (read-only, deprecated) »
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  • 50%-80% bounce rate with civimail & civismtp. Ugh.

This forum was archived on 2017-11-26.