CiviCRM Community Forums (archive)

Hi, I have a similar problem with a CiviCRM installation (3.1.4) on Drupal 6.15; the Drupal instance runs on my LAN, and it seems unable
to send bulk mail.

My workflow is as follows:

1) I create a new bulk-mailing using the CiviMail wizard, asking it to start sending mails immediately;
2) I run the civimail.cronjob.php in order to actually start sending, as specified in the documentation;

When I run the script via a browser, it returns to me the following error message:

Sorry. A non-recoverable error has occurred.
not connected

Return to home page.

Error Details:

Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] =>
    [message] => not connected
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="not connected" code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)


When I examine the report for the mailing, I discover that there is a 100% bounce rate, with status: "Unknown bounce type: Could not
parse bounce email".

Please note that:
* this happen even with only 1 recipient;
* test emails are regularly sent.

I have not access to SMTP server logs.

What can I do to debug the problem ?
[/code]