CiviCRM Community Forums (archive)

Good Evening:

We've successfully installed Civicrm with Drupal

Everything seems to be working well except certain tokens when sending e-mails are not

Specifically the {action.unsubscribeUrl} is not generating a link back to the install

We've been testing using the snippet of code from the documentation

To unsubscribe from this mailing, click <a href="{action.unsubscribeUrl}" >here</a>

Other tokens are working just fine such as {contact.email_greeting} etc...

Any suggestions?

Thank you

Good Morning and thank you for your reply

Neither tag is "evaluating" to anything

The received e-mail has the following link(s) embedded

http://{action.unsubscribeUrl}/

or

http://{action.unsubscribe}/

Again, thanks

Having the same experience -- but it is intermittent.  I am running 3.1.4.

Some of my tokens were not being instantiated, sending from the test mailer at step 4 of the Civimail send dialog.  Others were being instantiated fine.

Some custom fields were instantiated; others from other custom field groups not.  It did seem that all fields from a given custom field group were consistently instantiated or not instantiated, but I can't be sure of that.  The non-custom fields that I had tested were instantiated.

Was experimenting (grasping at irrelevant straws, changed custom group setting from inline to tab) and the problem stopped -- can't see anything that I did that stopped it, because I changed it back and that didn't cause the problem to reappear.

I was running 3.0.1 and had this problem for a while, and, in the same way it mysteriously disappeared (although it took several days).

/w.

the action tags only work when sending a bulk e-mail (since it is similar to a mailing list action, i..e. there is an associated group etc)

seems like there are some other non-token issues with your install which u'll need to check and resolve. Ensure that your hostname is the same across all settings files and databases (i.e. example.com OR www.example.com not both)


lobo

You subscribe / unsubscribe from a "civicrm group" and not an individual email

you can potentially incorporate optout tokens in an individual mailing. If you'd like to develop this feature. please read


http://en.flossmanuals.net/CiviCRM/DevelopIntro
http://civicrm.org/category/civicrm-blog-categories/civicrm-architecture-series

and ping us on IRC with questions. If you are not a programmer, consider hiring someone who can add this feature. It would be a good extension to add

lobo