CiviCRM Community Forums (archive)

I downloaded Drupal the other day (I am a brand new drupal user and have little experience with these types of applications). Then I installed CiviCRM. All was fine. Then I installed CiviCase and now I'm getting an error. I did the backtrace thing and here's what I got (I apologize if I posted in the wrong place and/or if I am not providing the correct info).

Background info: I installed drupal by mistake in the wrong place, then uninstalled and reinstalled. While I followed all of the steps...I may have done something wrong. I don't know how to tell which database civiccase and civicrm are accessing to ensure it's the right one.

Using GoDaddy hosting
php = 5
mysql = 5



backTrace

/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 257
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Case/XMLProcessor/Process.php, fatal, 180
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Case/XMLProcessor/Process.php, createRelationships, 92
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Case/XMLProcessor/Process.php, process, 54
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Case/Form/Activity/OpenCase.php, run, 255
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Case/Form/Case.php(315) : eval()'d code, endPostProcess, 1
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Case/Form/Case.php, eval, 315
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Core/Form.php, postProcess, 250
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Upload.php, mainProcess, 153
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Upload.php, realPerform, 130
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 203
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 103
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Core/Controller.php, handle, 263
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Case/Page/Tab.php, run, 162
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Case/Page/Tab.php, edit, 191
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/CRM/Core/Invoke.php, run, 215
/home/content/u/l/t/ultimatecm/html/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 349
, civicrm_invoke,
/home/content/u/l/t/ultimatecm/html/includes/menu.inc, call_user_func_array, 348
/home/content/u/l/t/ultimatecm/html/index.php, menu_execute_active_handler, 18


I have no clue what I'm looking at above so I don't know how to trouble shoot....help is greatly appreciated.

I am using 6x and when the error occurred I had clicked on new case and entered in the name of a contact (that was already in civicrm) and when I clicked on save is when the error popped up....I think that's what you were asking for?

You were right...THANK YOU! Unfortunately I had to delete the relationship types to get it to work....I'll add them again later if possible....I'm sure there is a LOT I don't know yet about CivicRM Thanks again!