CiviCRM Community Forums (archive)

one potential solution would be:

1. create a custom group to store these "updated" values

2. write some approval code so a staff member can view the new values (and compare to current values). if approved, then update the real email/address/phone and delete this old record. if not approved, reset to old values

3. to make the user experience better, you might want to copy the email/address/phone to the custom group values once its created. you can do this via a hook

if you do write the above, please share your code

lobo

yes, the custom group will extend the contact record.

the approval process will need to be custom code built in the CMS/framework of your choice

lobo

I found a simple ( code free ) solution to my scenario.

My solution:

1) Create a new location type called "Approval_Pending"

2) Create and expose a profile that allows a contact to update their "Approval_Pending" address.

3) Create a smart group called "Pending Address Changes" that includes any contact with a address of type "Approval_Pending"

4) Have a staff member periodically check and review contacts in the "Pending Address Changes" smart group.

5) If the staff person likes the changed address, they can remove the previous address, then change the location type from "Approval_Pending" to "Home" for the new address.